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September 2023 by Nardine Patruno
Noting works rude people
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July 2023 by Mohammed H
Not too busy, excellent customer service
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January 2023 by Abraham Garcia
THE NAME is too big for this bank, Very poor service, they should be more professional and serious when taking appointments, I dont know if this is the same service in all branches or just this one.
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December 2022 by Tirtha Shrestha
Worst service ever and couldn’t take my own money specially that girl on cashier
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April 2022 by Greg D.
It sufficed for what I needed via the drive through. They had a well constructed structure to prevent rain or sun to interfere with you making a withdraw and them getting their "Sexy Service Fee" and yes tenderoni it is a sexy convenience fee. As this corner track joint is very convenient.
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April 2022 by Danny Johns
These are most friendly people and very helpfulThx for menager Mary....
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September 2021 by Nick Griffin
Horrible service, waiting 30-45 min for a notarized document and the only notoriety is on a personal phone call and she won’t pause to help a US bank mortgage holder.now I’ll be late to work. Guess it my fault for thinking anyone here would be competent enough to do a basic job. Also she was very rude to the other workers there and talked down to them when she was interrupted and I think this needs to be investigated. She also was coughing a lot in her office and didn’t have a mask on, the least you can do is put on a mask when you have Covid symptoms. Here is a picture of the most disrespectful bank employee I’ve ever had the pleasure to associate with. Thanks for making me an hour late to work.
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March 2021 by Kurt Buschmeier
Always had a great experience with my bankers at USBank
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October 2020 by Abdullah Elmi
They didn't like to help you...
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June 2020 by Irena Vaitkute
Why are you misleading your customers? On website says Drive through is open till 4:00 pm . I just was there at 3:20 pm and you are CLOSED ! Why??? I will think about to change the bank.
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May 2020 by John Loerzel
These are most friendly people and very helpful
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May 2020 by Nay O Mee
Slow, incompetent staff. African American lady is great! The blonde closed my account and didn’t explain everything to me. Thanks! I will take my funds else where!
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September 2019 by yaser khan afghan
The US bank is the worse bank, keep ur money in home safe box but no US bank
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June 2019 by MARK STAN
This has to be the worst Branch of ALL US BANKS. I usually go to the location on Dempster in Niles- but I was driving by this branch (Des Plaines on Prairie) to deposit a check. Francesca Q. a "manager" wanted to put a 7 day hold on my deposit AND BE RUDE ABOUT IT. I've been with US BANK for 3 years.... this branch is the ONLY branch that puts holds on checks. She tried to LIE TO ME and say there is NOTHING she can do. Thankfully, I know that other branches NEVER put a hold on any of my checks/deposits. Save yourself some time and AVOID THIS BRANCH at ALL COSTS. NOT TO MENTION FRANCESCA doesn't know how to deal with customers. JOKE OF A BRANCH
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May 2018 by Michael Kim
Bad customer service
