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March 2023 by Rita T.
From northwest suburbs of Chicago to Saint Augustine Florida. Ordered one UPack storage cube. When it first arrived I thought it was so small but you can get so much in them. I didn't have a lot of furniture but I had lots and lots of boxes and everything fit. They arrived on time and pick up on time from IL, the whole process was flawless. Nothing inside my UPack was broken when it arrived in Florida! delivery and pick up in Florida was a little later on their time but they always stayed in communication with me and made sure I was OK with a change in time. Would recommend this as an option for long distance moving. Couldn't have been an easier transition!
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November 2022 by N K
Good price, timely. My only complain is that truck was leaking during the rain which caused water damage to some of the furniture. It was interstate move. Otherwise, truck was delivered on time in both locations, which allowed me to schedule movers.
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October 2022 by Jill Brooks
I chose U-Pack over another less expensive company for a variety of reasons. The website was very user friendly, customer service agents readily available, and the pod itself was made of metal versus wood. The gentleman who dropped off my container did great, navigating a very difficult entry to my driveway. The company provided timely drop-off and pick-up was a breeze. The time of transit was less than estimated. I would use them again.
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August 2022 by S H.
Missed shipping one of the containers that was delayed by weeks. The folks weren't very helpful with updates.
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August 2022 by Michelle michelledias
U-Pack was amazing since the beginning. Very good price, drivers are so understanding and willing to help in every situation. Claim process for 1 piece of furniture that was damaged was easy, quick and nice. I can't say how much I liked the experience. Thank you.
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July 2022 by Tyson Green
By far the most convenient and affordable way to move I found!!! Not having to drive the truck and having up to 12 days to take possession was ideal for me since I couldn’t move into the new place right away. Great customer service! Thanks UPack!
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March 2022 by Amy B.
U-pack was easy to work with and kept to their timelines, the process was pretty easy and I was able to receive some type of discount just for asking. I would recommend even though their price was slightly higher then other options.
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December 2021 by John B.
One of the best most efficient companies I've ever worked with. Everything that was promised was delivered on time and at the day it was promised. From the first phone call to the last it was a amazing job. I can't recommend them highly enough. Thanks for all the help !!
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September 2021 by Willie Rodriguez Caraballo
The best value for your money,lots of room in a relocube,we save like $2,000.00 with our move from Chicago to Puerto Rico,you pack your own stuff,lock your relocube,they do the paperwork,they shipped,call you asap when its ready and you come and unloaded it,easy peasy,the professional team of ABF are the best
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August 2021 by Josh Gold
Easy process, helpful and nice front desk staff!
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June 2021 by Kara C.
Giant. GIANT. Pain in my butt. They never gave me a reference number except on a voicemail, all of the confirmation numbers are useless. No one has called me and I can't get in contact with anyone in the company. I'm just gonna give them my stuff, flush 3k down the drain and start over. This company is just impossible to get ahold of. I'm now trying to get in touch with their corporate office. I'll update if I see my stuff again. Every number they give me isn't to them it's to the carrier actually holding the trucks. I've been transferred all day and keep talking to the same people who tell me I need to talk to Upack!!! I swear to god never again and if i can save someone else the heartache I hope this helps.
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June 2021 by Chhunly A.
We like the amount of time the trailer is available to load and unload. Up to three Business days to load and unload. That's very convenient. As long as stuff are wrapped and boxed carefully, they are safe. Straps must be used for each small section to stop boxes from moving around. Furniture must be all wrapped diligently and generously so that no friction can occur. We have some small friction damages, but we can touch up. Over all we are very satisfied with Upack moving.
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June 2021 by Garland F Armstrong
Awesome service and awesome drivers they were very helpful and very professional I will recommend Upack to my friends and family awesome Upack go and get it today
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February 2021 by Paul J.
U-Pack worked with me from the start as my moving date moved due to changing closing dates. Delivery of the trailer was great and on time as was the pickup. Everything went very smoothly. Would also recommend their preferred moving solutions for people to load the truck. The crew I had were great and took good care of our stuff as well as packed the truck extremely well.
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February 2021 by Linda DiGirolamo Dickey
Very easy and reliable. Will use them on my next move !!
