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January 2024 by Mark Szafran
The Polamer online service was much quicker to register and send my package with UPS. The rates were much cheaper than anticipated and parcel got to Poland in under 4 weeks. Bartek and the other gentleman were very helpful and caring staff. I just wish they’d update their “locations” page because not all agents who use Polamer are listed there, and tracking is only available in Polish. Would highly recommend!
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January 2024 by Volodymyr Кострубяк
very bad service
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January 2024 by Marzena Wysocka
Very good place to ship the package. Fast customer service. One two and is done. Friendly people. I even have a parking space by the door. Thank you Polamer Inc.
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January 2024 by Halszka S
I finally got around to thanking POLAMER for sending our resettlement property from Chicago to Krakow. We sent it in June and it arrived in August. Nothing was damaged, nothing was broken. All the parcels were on pallets - and there were85 - we collected it from the Customs Office in Warsaw. Thank you and we recommend it to everyone.
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August 2023 by DARIUSZ P.
Fast and efficient service.
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May 2023 by Zhanna Shypulia
The package that should have been delivered from Chicago, USA to Germany was lost. Last week they ignored my calls and voice messages. It is already 2 months after the package was sent. Worth experience in my life! And I sent the package by plane to be delivered fast.
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December 2022 by Zdenek Zverina
Quick, polite and helpful.
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June 2022 by Jerry Euro
Horrible experience. I tried to send a Christmas tree 2 months ago. I do not know till now if the tree was shipped or not. I paid $240 for Christmas tree. I have been asking 3 months for receipt and never get it. You will be lucky if they answer or give you call back. Worst service ever!!!
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June 2022 by Mateusz Cwiertniewicz
Shipped a week ago and got delivered today to Poland!! fast and reliable
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November 2021 by Slawek black dog moving
The best
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August 2021 by Peter I.
A horrifying experience with Polamer Cargo service. Upon moving back to Poland, my parents paid for half of the shipping container. My parents and I dropped off many large packages to the Polamer cargo in Des Plaines and one large antique furniture. Most of the cargo shipment made it to Poland but a few packages got lost and the furniture was damaged. We were told by Polamer staff that they will make sure the furniture will be wrapped around well so it doesn't get damaged. That was a lie. Two packages are still missing for more than a year. (Every single package had both sender's and recipients address) They were never delivered by the shipping contractors in Poland. Polamer doesn't know what happened and have no way of tracking the lost packages. Seriously? What a joke! You lose your customer's shipments and you have no explanation and hardly even bother to look into it? Idiots! The way this Polamer Cargo in Des Plaines operates if frightening! They are quick to lie in your face, take your money and not take any responsibility for lost shipments and damaged goods. They will just offer the customer a run around and weasel their way out of accountability. Either they employ incompetent workers who don't care where and to whom the shipments are sent or thieves. You have been warned NOT to use Polamer Cargo!!!!!! Reported to Better Business Bureau.
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February 2021 by Ken Leverette
These people are the worst. They accepted freight from FedEx that wasn't there's. Now we cannot get them to answer the phone. They don't answer their phones or speak any English. What kind of business people don't answer their phones ever?
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November 2020 by Damian Malek
Waiting for over a week to pick up my package. How much longer??
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November 2020 by Tomasz Strack
Very friendly and helpful staff.
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August 2020 by Monika Montrymowicz
Highly recommend Polamer Inc. to anyone looking for dependable shipping company. My experience working with the company couldn't be better. From customer service to pricing, Polamer Inc. offered exceptional value.
