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March 2024 by Angie Montenegro
They help me with my dogs anytime, good service!! They are very lovely with pets
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February 2024 by Dan G.
Make no mistake about it, this Doctor would rather let your animal die than help you purchase prescription products from ch**y. I don't know why you don't like this review it's a true stantment. If you don't want your customers going to ch**y then , this is a perfect review for you. The whole point of me getting a blood test is to get a prescription You voided the prescription before chewy got a hold of it. I said to her, "I buy lines and needles off of Am****n, how much do you sell lactated Ringer solutions for" she gave me a price that was over $60. Why would she give me the in-house hydration price? After I just got done telling her I buy my own lines and needles. Does she expect my lines and needles to collect dust while paying you a premium for something I could do myself? It was blatantly obvious that I'm the kind of customer that takes the lactated Ringer solution home with me. I don't know why your receptionist is telling me it costs over $60. It must cost over $60 to take home a $10 bag of lactated ringer solution in your office. A year and a 1/2 ago I tried every pharmacy including hospital pharmacies to get lactated Ringer solutions. Little do you know it's a wild goose chase if you think that prescription was going to help me. I dare anybody to try it go to about 6 pharmacies With a prescription for lactated ringer solution, see how far you get. CVS Walmart, Walgreens, You name It, you try it.
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February 2024 by Mark Y.
We just moved here and one of our cats got sick. Northshore squeezed us in and we discovered she had terminal kidney disease. I refuse to see one of my babies suffering to prolong their life so after a day of saying goodbye we returned to have her put to sleep. Every single member of the staff was gentle and caring and made a terrible moment more bearable. I can't thank them enough for their skills and their compassion. They also didn't soak us when it came time to pay the bill and I'm grateful for that too.
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December 2023 by Dan Graves
I said to her, "I buy lines and needles off of Amazon, how much do you sell lactated Ringer solutions for" she gave me a price that was over $60. Why would she give me the in-house hydration price? After I just got done telling her I buy my own lines and needles. Does she expect my lines and needles to collect dust while paying you a premium for something I could do myself?It was blatantly obvious that I'm the kind of customer that takes the lactated Ringer solution home with me. I don't know why your receptionist is telling me it costs over $60. It must cost over $60 to take home a $10 bag of lactated ringer solution in your office. A year and a 1/2 ago I tried every pharmacy including hospital pharmacies to get lactated Ringer solutions. Little do you know it's a wild goose chase if you think that prescription was going to help me. I dare anybody to try it go to about 6 pharmacies With a prescription for lactated ringer solution, see how far you get. CVS Walmart, Walgreens, You name It, you try it.I'm not here to argue. If this is all just a misunderstanding, we should get to that so I can give you a better review. I knew something was fishy about that receptionist when you had a decent price for a blood test
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October 2023 by Courtney Sue
Always compassionate and considerate of your pet's needs along with fair pricing! We have moved out of the area and still take our dog here after being unhappy with the level of care provided by the vets in our new city.
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October 2023 by Kathy Moore
I live in Des Plaines and have three cats and a dog. We take our pets to this veternarian, and I am very happy with the service and care they provide.
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August 2023 by Harls T Barkley
They were able to get us in quickly when my doggo was having stomach troubles. The entire staff was friendly and the doctor was great. I'm so greatful that we were found this clinic.
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August 2023 by Tammy Stege
Very clean office, doctor and staff are very friendly and compassionate, fair prices. Very glad I found them and will continue to come back with my animals without hesitation
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August 2023 by Holli Habib
1st experience here with my elderly dog. Staff and doctor were all amazing. They are all doing exactly what they were meant to be doing.
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July 2023 by Anissa Torres
i live in the city, but will never take my dogs anywhere else. i absolutely love the staff & the veterinarian. i bring all 3 of my dogs here & will always make the trip when something is wrong with them. amazing customer service & hospitality. everyone always exhibits such kindness & care, love this clinic!
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July 2023 by Irene Diaz
Since I brought in my puppy a year ago, the vet and his staff have shown care, compassion, & excellent customer service to our family. Now I have my 2nd puppy and they have done the same with her. Definitely recommend them.
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May 2023 by Shelley Jaffe
I was highly recommended to this clinic. It is a nice family business.on a corner in DesPlaines. Nothing Fancy. I was so impressed with this Dr. He actually goes on the floor to play with my dogs. They loved him. I know it is hard to get good help in todays world. It only takes one employee to ruin an experience where you never want to come back. This happened to me. There is a young employee who has no customer service skills. I don’t think she knows how important custom service is especially in a small business like this. It seems to be a real disability with her. If you ask for the dr to call you, she never gives him the messages. You never hear from the dr. This is what high school students do. She is in high school mode still playing these games. The dr has no idea what is going on behind his back. She has absolutely no idea how to handle problems. She will send you a nasty email telling you not to call the office, communicate by phone or leave any messages. She does not know you never put this in writing. She will dictate to you or there is dead silence on the phone when trying to talk to her. She is so rude and disrespectful. She just does not know any better. She will rile the client up. Customer service is so important if you want to keep your clients.This is this drs livelihood. She does not care. This is someone who should never be up front or dealing with clients. The front is the most important job. It sets the tone for the whole business. You need the right person with skills. She has none. Again, you can never have any conversation with the dr. even if you request it. She will block you. She even gets the other employee to join in. Just like high school. She us very immature and lies.She just does not know any better. She is ruining this drs business and he does not deserve this. I do not recommend anyone going here unless you like being abused. It is a shame. He us a wonderful dr.
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April 2023 by S J.
Dr. Kingspoon just responded to me about my review. This the very first time I have heard from him. Believe me, I did not want to do this. He is such a nice person but when you never get a response and you need to talk to the dr., you sometimes have no choice. I have tried many times and he does not get the messages. What is one to do? I also tried to talk to a family member to try to get him to call me. This was the only way of getting a response. You know there is something wrong when the two girls that work in his office do not give him the messages. What if I had an emergency with one of my dogs and I needed. help. I have tried so hard but you can not get through to the dr. I felt bad doing this. As I said before there is one bad apple who is controlling everything in this office and the other girl follows.
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April 2023 by Annette Grotberg
Our new Goldendoodle puppy and our senior Maltese had their first visit, Dr. Is fantastic took the time to answer all our questions. The dogs liked everybody. The staff was helpful getting us registered, and explaining how they operate the business.We have a new vet and are very happy!!
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February 2023 by Dan Mumpher
Great vet. Correctly diagnosed issue with my dog. Very reasonably priced. I highly recommend.
