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January 2024 by Sean McLernon
Get our orders wrong all the time. Overcharged us several times. The place is dirty and unkempt. I love DD, but will steer clear of this one.
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January 2024 by Johnny Tuxedo
False hours. Not Open. Just a broken phone
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November 2023 by Jonathan Maldonado
I get coffee and they literally put coffee grounds in my coffee. Unacceptable.
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November 2023 by Diego Quintana
Really disappointing experience at this place, service was terrible and the staff was rude and they always mess up the order even after i repeated it twice. not
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October 2023 by Partizan
Extremely slow personal . Don’t know English at all. Do not understand nothing, even simple things. Most of the time don’t have eggs.
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October 2023 by Artemy Zakharov
Bad rating! Lazy people work. They do not care. No wipes - they won't add them to the dispenser. They will tear it away from their dispenser and drag it across the counter. Like a neighbor in the toilet, from the next stall he will share paper with you if you have run out. This is good. That at least they gave them to me.The guy behind the counter won't even think if you take 2 breakfasts that you can put them in two bags. He doesn’t see that I have not 3 hands, but 2, and he won’t offer himself a cardboard for two glasses of coffee.It's a shame that such work discredits a wonderful brand.Boston cream. They don't know what it is. They give me what is in the photo. There are no other options.I didn't go to the restroom. I think I had enough bad experiences.
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September 2023 by JD OTR OPS MGR
Stopped in today and ordered a small hot coffee and a chocolate long john donut. I also had an issue with my previous order. Talked to the lady in drive-thru and was told that the buy a med/LG or XL drink and purchase a donut for $1 was only from 2-6pm. Nowhere on the promo material can you see that information. I was told at the window that they had no long johns and was offered a different donut, the coffee was barely lukewarm. I was told that it came out of the machine. She took it back and maybe heated it in a microwave for 15 seconds. Needless to say this was not their best.
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August 2023 by Stan Yantchev
This people should not be allowed to work there I tried to order a drink , and they said we don’t have ice
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August 2023 by Armin
Great location! Ricky is the man, always provides the best customer service and has the best conversation. Would recommend!!!
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August 2023 by Bret Rosier
The worst location I have ever been to. Waited 10 mins for the only employee to come out of the bathroom then had no coffee made could give no receipt or refund. Had no help and no manager but argued with all 3 guessed that were
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July 2023 by Zoe Levonyak
I miss the staff from a year or 2 ago. They didn’t have bad attitudes lol! Every time I walk into this place aside from one employee, everyone is frowning and looking miserable. They take 5 minutes+ to greet/help you/take your order. They all look at me and look away a few times before they ask me what my order is.. it’s SO WEIRD! Am i supposed to barge in demanding my coffee?? I’m not impolite so I don’t interrupt them but do I really have to wait 5 minutes for you to hand me my WALK IN order that you left next to the drive thru instead of the mobile order shelf? No, I don’t have to wait because I will never return to this Dunkin even though it is .3 miles from me.
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July 2023 by Brice Ryynanen
Could use a few more employees. Felt bad for the one lady working who had a hard time speaking English trying to accommodate the drive through, inside orders, and ice cream orders. Ordered an extremely old/stale coffee cake muffin, should be called “the tooth chipper”!
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June 2023 by Kayla Rosales
They always have bad service they never have anything we ask for in the menu and they leave you on wait for minutes.
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June 2023 by Monik R
There's this one young adult young lady that works there in the evening (wears black glasses), she has got to be the weirdest, rudest, thing on the planet. she reaches out for my card, and I ask, what's the total? She closes the window and walks around like a weirdo. How I am going to pay for something with no total. I try avoid going to this location at all cost because of her specifically!
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June 2023 by Hamza Achmar
This location is probably the worst. I have been coming to this location for the past couple years and it has just fallen off. I have given this place 5 different chances on 5 separate occasions and they've failed me every.single.time. My order is very very simple. A medium caramel iced coffee with no sugar. I continuously get either a Hot coffee with just cream. An Iced coffee with no carmel. Customer service is in the negatives. No hello, no thank you, no apologies just straight annoyed faces. Those employees do not want to work there and you can see it on their faces. Disgusting i will not be coming to this location again.
