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July 2023 by Linda
I have bought my deck paint here for the last 2 summers. Never had any issue, very pleasant experience. But today I was serviced by Barb and from the moment I spoke to her she was immediately telling me how she wasnt able to help me. I had to beg her twice to look me up in the system. When I asked her how long she has worked there she said 35 years. This shocked me. Maybe she needs to realize she has reached her expiration date with customer servce. I own my own business and sometimes people who worksomewhere for a long time become immune to how they treat people. Maybe I called too early and she wa cranky but she never tried to help me. I have never felt treated so poorly trying to buy a product.
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October 2022 by Don K.
Another great experience with Diamond Paint. They are remarkably helpful people - spent 40 minutes with us custom matching a stain for a new table top - need it to match the rest of the set in our kitchen. No extra charge - just the cost of the stain and varnish. Have had similar great experiences with them before.
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September 2022 by Lamb Farber
Its funny just how easy it is to forget about these smaller stores when you are used to going to the massive depot's!
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May 2022 by Dee Kane
We’ve dealt with Diamond Paint during the 40 years we’ve lived in Des Plaines. The people there are so friendly and helpful, always working above and beyond! We appreciate their service and expertise. They are top notch and I always recommend them to everyone. I feel like they are family ❤️
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March 2022 by Diana Van Ross
Customer service is very disappointing, I will not be using them again.
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December 2021 by Guru Narayanan
Very helping!! Highly recommended shop!!
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October 2021 by Pedro Vilchez
professional service,good attitude,great selection
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September 2021 by X Swords
He picks and chooses who he does business with. Good luck w that!
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April 2021 by Mark Felser
I wish I could give it a zero. I always enjoyed the guys at the paint center, but the owner John is a man who has worked past his time. Being 77, he is forgetful and usually out of town. When he is around he demands 100% of the money up front. You don't get and invoice and only a small receipt for final payment. When the cabinets came delivered by him and another man his age, they were the wrong brand. The large cabinet was damaged all over and two were the wrong size. He threw a temper tantrum in front of my wife yelling at us and insisting we were wrong when we had been researching cabinets for months. He did not want to take accountability for his mistakes. I had the supplier come out to fix the cabinets and all he wanted to do is tell me how he is not making money for his mistakes. I went with him to support smaller local businesses. What a mistake. I would not recommend him to anyone.
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April 2021 by Mark F.
I wish I could give it a zero. I always enjoyed the guys at the paint center, but the owner John is a man who has worked past his time. Being 77 and forgetful and usually out of town. When he is around he demands 100% of the money up front. You get no invoice and only a small receipt for final payment. When the cabinets came delivered by him and another man his age, they were the wrong brand. One was damaged all over ant two were the wrong size. He threw a temper tantrum in front of my wife yelling at us and insisting we were wrong when we had been researching cabinets for months. He did not want to take accountability for his mistakes. I had the supplier come out to fix the cabinets and all he wanted to do is tell me how he is not making money for his mistakes. I went with him to support smaller local businesses. What a mistake. I would not recommend him. I also like the only other five star review was from himself
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February 2021 by Grace Tol
The guy who runs this place is very helpful and seems to be very knowledgeable on paint.
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December 2020 by Brian Muhich
Real professionals! Professional liars is what they are.
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December 2020 by Rodolfo Campos
Good job
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October 2020 by Scott Kretzer
Staff is rude and unprofessional, will never go back here.
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July 2020 by joe franchi
large selection of paints and products. Freindly and helpful staff