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February 2025 by Ahmad Z
Worst customer service I have ever had not professional
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February 2025 by Jim Rasmussen
The website shows they're open on saturdays and they are not
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December 2024 by abe contreras
I visited BOA to get some assistance on making payment on my new BOA credit card. Since the account that I was paying my BOA credit card was not a BOA checking or savings I was told to go to the other bank for help. The issue is with the BOA app and not the external account. I’m not sure how going to my other bank with issues on the BOA app would help me.
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December 2024 by Farkhod Sadykov
They have horrible customer service. I came to get help to do wire transaction and they asked me to do it myself and asked me to sit on the corner and do it myself. It was horrible experience her name was Pushpa
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December 2024 by Tammy Peters
Would not recommend this location. Hope to never have to return after my visit in today.
After losing my father I had to go in to close his account which is already a difficult thing to have to do and I had many other things to have to do with his passing. I had all of the correct paperwork filled out and brought it in only to have to return 3 more times because the correct pages were not sent in. Something that should have been simple turned into a frustrating experience.
Then today I came in to once again get another paper notarized that they forgot. Walked in and was greeted by am employee. She started by noticing that I am expecting and asked how far along I am but then continued to tell me that I don't look good, that I look too tired, and that I don't look as good as I should. Literally those words! Like who says that to someones face let alone someone that is pregnant.
As I sat there trying to process what was just said I got more and more upset. Both angry and hurt. Yes probably more than normal but when you're pregnant your emotions are more sensitive. I am just appalled at my experience there today. Just unbelievable 👎
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November 2024 by Abu Basar
I visited Bank of America and was quite disappointed with my experience. The bank was nearly empty, yet the employees seemed to be wandering around aimlessly. Their attitude was unprofessional and disinterested; they appeared very lazy and unwilling to assist customers. When they noticed I was Asian, they immediately started talking about needing an appointment, even though my matter would only take five minutes to resolve.
It’s concerning to see such lack of customer service, especially in a place where assistance should be readily available. I hope they can improve their service and treat all customers with respect and efficiency, regardless of their background.
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October 2024 by Beksultan Saparaliev
Today, my wife and I visited the Bank of America branch to open a new account. We were assisted by Thomas Nash, and we were very pleased with his service. He was highly professional, attentive, and explained every step of the process in detail. Thomas made a great impression as a knowledgeable and caring bank specialist who is genuinely interested in helping customers. Thank you for the excellent service!
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October 2024 by Nuriia Ryskulova
I would like to express my sincere gratitude to Thomas Nash for assisting us with opening a bank account. His professionalism was outstanding: every step of the process was explained in great detail and in a clear manner, which helped avoid any misunderstandings. Thomas handled our data very carefully and double-checked everything thoroughly, paying attention to every detail. His politeness and friendly attitude made the interaction smooth and pleasant. I highly recommend Thomas as a competent and reliable specialist!
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October 2024 by E B
The lady behind the counter (teller) is very rude and she's in the wrong place.
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September 2024 by Nancy Urizar
Worst bank of America in the area, waited too long for a deposit because they only have one person working
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September 2024 by Bermet Erkinova
rude service you better change that lady from pakistan in the lobby
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July 2024 by Pricilla Nieves
Went to this location today to take care of a few things. I had to bring my baby with me in the stroller and it was hard for me to get in the building. There was a bike blocking the sidewalk, and I had to go through the dirt to get to the front doors. On top of that, the handicap feature on the doors that open automatically when you push the button did not work. So I struggled to get into the building. It should not be this hard for a customer to access the building.
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May 2024 by Кыля Халилов
Very nice staff. Thank you very much Margaret and Lily.
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March 2024 by Denis
Thanks a lot MARGARET POCHMARA! She helped me solve the problem with my business card very quickly and professionally!
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March 2024 by adel bolis
They refused to give me 100s!!!.
