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September 2023 by Scott Thomsen
Love this place as they do exceptional work for great prices. I will always go here to have my vehicle fixed however, they change recetionists every few months.
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August 2023 by tony olvera
Came in to fix something, told me it was exhaust leaks and my exhaust was touching the underneath of my truck, however when I paid and left it was making the same noise. I took it back right away and they said they’d work on it again, but I had somewhere to be and asked if I was good to drive like this and they said yes. Not even 4 min away my driveshaft comes off and it turned out to be my u joint. I towed it back to them and they fixed it and not even like 10 miles on that u joint, it fails again. BUT this time my transfer case literally split in half because the u joint failed which causes the driveshaft to lock up and it was too much pressure on the transfer case. I’m trying to contact the owner, but their info is nowhere to be found. I called another Velasquez shop and they were kind enough to leave a detailed messages to the owner and now I’m waiting. They just called to tow my vehicle off their lot and they said the owner said it, but I will not unless the owner calls me and tells me personally to tow my truck off their lot. Faulty repairs led to maybe thousands of damage.Services: Transmission
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August 2023 by D T.
I've come to respect Velasquez for fair pricing, quality work, and going above and beyond expectations around customer service.I highly recommend Velasquez.
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August 2023 by Brett Neurauter
Absolutely horrible wouldn’t ever go back again. I go there for a simple fix and yet don’t even follow what I want then still make me pay for it even though I didn’t want that work done how they did it. Never going again. Not worth it one bit! Don’t waist your time!!!! Don’t waist your money simple as that and you will be happier!
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May 2023 by Mac A
They messed up my infiniti q50 oil change now I need a new engine…
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April 2023 by Kelly Sebright
amazing company went to Brad Manning Ford and they quoted me 2500 on a job that only cost 145. Very honest people very fast and very good work. Thank you so much.Services: Brakes
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April 2023 by jacob elliott
Amazing place to go good prices good service fast service everybody in there was commenting on how good a place it was when I was in there just a great place overall and I've been recommended here many times
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April 2023 by G Sanchez
They always give you a great serviceServices: Auto engine diagnostic
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January 2023 by Cory Jones
Never ever again. Run away as fast as you can. I went in to get simple straps put on my gas tank because the original ones were rusted out. They told me the cost so when I came back to pick it up they upped the price 3 times. I get a sense of racism. Never will I make that mistake again.
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September 2022 by Valerie Olivier
Very honest and respectful workers!!! They ended up helping me out big time with my car.
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September 2022 by Keeping it Real
Customer service sucks! I feel like they didn't want my business. Racists is the feeling I was getting from there. Wouldn't recommend it ...
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September 2022 by M H
The positive of my experience is they got me in right away for brakes and rotors, and as far as I can tell did good work.The negative is that they gouge you on labor. There is no universe where brake pads and rotors should take more than an hour and cost $340 in labor alone. Furthermore, they do not accept the promotions indicated on their website unless you bring them in printed. A little scammy. But oh well. They did good work.Service: Brakes
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August 2022 by Sepehr Omidi
Don't know nothing about cars really.I'd charge them with negligence auto abuse if I could.I don't take my cars to mechanics because I'm an engineer with lots of tools. But I referred 2 people to them and they both came back to me with their original problems and worse. They used impact for oil drain plug and caused a $1000 repair because they stripped the bolt. Don't be fooled by a sign and mechanic outfits, no one is regulating auto repair shops in Illinois. They're not required to have any certification or training, find a great mechanic and stick to them.
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July 2022 by david soto
Always good and fast service.highly recommend.
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July 2022 by Michele Martin
These guys always do right by me,and they do it in a timely manner so I recommend them to everyoneServices: Oil change
