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January 2024 by stephany quinones
Extremely mad about my experience with them. I went to get a pedicure done on the 7th of December and my toe started hurting the next day. My toe is now infected, it has bleed, oozed and now I can’t walk without feeling pain. It has started to turn purple. Worst experience ever.
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October 2023 by Lori Norton
Had a terrible experience the day before I went here at another nail salon...came here to have them fix my nails before my daughter's wedding...they did a FANTASIC job!! I received a lot of compliments on my nails the day of the wedding THANK YOU VP NAILS FOR SAVING THE DAY!! Will definitely be coming back!! Friendly staff, clean, professional
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August 2023 by Mariah Love
Katie is all I need to say ??? service was amazing! Outstanding!!!! Great job to all of them!
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May 2023 by Mrs. R
A lady did my pedicure and instead of listening to what I wanted she did her own thing. I had a nail added to my toe since it broke so low and she told me I needed it for just the one toe and not on the other (I wanted the fake nail on both) so my toe nails didn’t look the same. She got an attitude while shaping and stopped for 3 minutes to pout and speak her language (if she put a nail on both toes it could’ve came out the same). She even left some nails longer than others.I asked for designs and got the colors for an event and she had a different lady do them. The lady she got to do them added a color I didn’t ask for and left out the color I wanted. She proceeded to go and work on somebody else’s feet, I said excuse me multiple times to let her know she didn’t do my colors (she ignored me) and the lady that was doing my toes first stopped me after the sixth excuse me and told me they wasn’t adding the color. I didn’t want to argue so I left it alone.The same lady that did my toes did my brows. She moved my scarf out the way and some strings from my head was in her way next so she pulled them hard. The hair in the back of my head wasn’t mines but the ones she ripped was my real hair, my brows didn’t came out right neither.Would’ve paid for just my feet and left but waiting on the police to handle a dispute would’ve made me hours late for my mom event. So I paid full price and was irritated until I got to Riverside Receptions for my mom event.I will not be coming here again and my family members located in the area won’t be neither based off other experience.Services: Pedicure
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May 2023 by Katie Piet
I had been gifted a pedicure from my mother in law. When I got my pedicure I asked for Gel nail polish. Not even two days later, the Gel nail polish fell off. I thought that Gel nails were suppose to later more than two days. Terrible service as well.Service: Pedicure
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March 2023 by Drew Cook
Got the hot wax pedicure - the massage was basically a rub down and the wax was still liquid when they removed the bags. They didn't use new equipment. And the place could use a good cleaning - a clump of hair on the floor by the pedicure chairs, extremely dusty, and overall not clean.I used to love coming to this location but it seems to have gone downhill.
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January 2023 by Tea TV
First I want to say the customer service here is bad the employees are rude to customers and my nails and mother in law nails are just wrong I’ve never gotten my nails done and after the polish it looks like I need a fill in I was told and on both sets done the polish is already chipping after 24 hrs of being done. I do not recommendService: Acrylic nails
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December 2022 by Lolade
I had no problem with the service however, I don't know what cheap nail polish they're using but after today's my nails started chipping like crazy , I got acrylic, overlay. At least my toenails haven't chipped yet. However, the color of my toenails aren't even pink anymore. They're turning a white grayish color I spent $85 plus a $10 tip what the hell
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September 2022 by Page W.
This place is one of the better nail salons in DeKalb, but you have to wait quite a while to get any service done. I've been here a few times and I have had to wait between 45 minutes to an hour and a half to be seated. When I got to my seat (every time I have been in), I waited 15 minutes for someone to start my nails. I have come here during slow and busy times, and the wait has not changed. Additionally, the techs are slow, so just plan to be getting your nails done for about 2 hours or more. My nails have ALWAYS looked beautiful when the service is complete, but the wait time is ridiculous.
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September 2022 by Mind O.
a lot of these other reviews are expecting a lot from a nail salon but this place is great. i got a set of acrylics and they were done in less than an hour. very quick, and the nails look lovely. friendly staff.
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May 2022 by Tara Leggs
I have been going here for over a year every two weeks. I’ve always been impressed with the excellent customer service and attention to detail they displayed with the shaping of my nails. However I kept getting fungus spots in my nails. When it first happened I shared my concerns with either the application or product as water shouldn’t be getting trapped and causing this issue as I come frequently to avoid that and to have healthy nails. I have soaked off my nails to deal with with the fungus and find another technician.Services: Acrylic nails
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May 2022 by Kayla Lindsey
I was highly disappointed after hearing THIS is the best nail shop in Dekalb. I came here once before and my nails were beautiful. Today was different. It was people complaining about different things wrong with their nails; the associates weren’t helping with their concerns. Mind you I paid for my nails after having some questions about the pricing. I still paid, but once I left I noticed my middle fingers were not the same length nor the same shape. So I politely went back into the shop and showed him what I needed changed. Mind you I paid them their money already. He had an attitude after showing him my nails like it was nothing wrong. After me repeatedly saying it’s not the same, and that one is bulkier than the other, he said he’ll fix it. He had someone else in his chair so I waited on the side. A lady begins to ask me if i needed help with a nail. Then she begins to tell me the same thing. If i’m telling you my nails aren’t the same shape and size, how you just ignore my concerns. So I simply just asked if I could see a nail file and fixed them myself. I don’t like how my opinion didn’t matter to them, but when it comes to paying they want to tax you.Services: Pedicures
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May 2022 by Lele Lizette
Ever since I’ve been here my toes have grown this fungus. I have never had an issue like that until I consistently went to get a pedicure there. I took a break for 4 months, I went again and it happened again.The last time I went I asked them to fix a mistake made on my toe (they smudged it), she just looked at me, and continued about her business. When I didn’t like a color, they said “you picked this color” and continued to paint my toes. I wasn’t being rude so I was sooo confused as to why they were giving me horrible service.I then got a manicure, in which they used the same nail file, didn’t even clean my nails: underneath, dead skin etc., they just painted my nails and sent me on my way.It’s not the first time I’ve received this treatment and have had these things happen to me after getting a pedi/mani from here. Do not go here! I can’t believe I spent $3000+ here throughout my college years just to see if they’re service would change… it won’t. Very few good experiences. I would not recommend.Services: Pedicures
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February 2022 by Suzanne N
Love them ? Amazing service. Thank you for making me happy every time I travel inn. No complaints , I'm very proud someone introduced me to them.
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January 2022 by Kwtay Calvin
So I went to get a manicure with a no chip polish. $40 is too expensive for a no chip manicure without any enhancements ESPECIALLY when the polish is CHEAP! I can understand if their no chip polish is OPI, Essie or CND, but it's not, and needless to say 8 days later my cheap polish CHIPPED and keeps chipping, completely defeats the purpose of a no chip polish!
