R.P. Lumber is a family-owned full-service hardware retailer and building materials supplier. The store is clean, well-organized, and staff are welcoming, highly informative, and generous with their time, allowing customers to get in and out quickly. For professionals and DIY homeowners, it is a go-to for doors, windows, and kitchen remodeling needs. The Kitchen & Design department provides an outstanding and terrific experience. Staff there are amazing, professional, detail-oriented, and committed to the highest level of service. They anticipate needs, communicate diligently, and go above and beyond to ensure every aspect is well thought out and no detail is forgotten. They also provide practical services like making exact cuts on materials to accommodate customers. The experience is something of legends, leaving clients with nothing but wonderful things to say. For many, it becomes their first choice and new go-to for business.
We dealt with Bob Seyller at the Dekalb location and he went above and beyond to help us out getting a replacement product they don't even carry. The store we purchased this item from refused to help us. Thankyou Bob! We certainly appreciate you!!
June 2023
We had a few hiccups with the cabinet manufacturer, but Bob was amazing every step of the way. Bob communicated with us daily, he stayed on top of the manufacturer, and he went over and beyond to make sure everything was taken care of for us. I would highly recommend Bob to anyone!
March 2023
I had spent lots of time at hardware stores but my experience here was outstanding. Bob anticipated my needs, with a few questions he knew what I needed for my kitchen's ideas.I would leave 6 stars if possible.
