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April 2024 by sam wurtz
Nice guys and easy to work with.
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March 2024 by Alex
Website said part was in stock at this location. Placed order, went in to store. Manager said it's not actually in stock. They don't shuttle on weekends and have to wait til Monday. Car is torn apart, would not have placed order and come in if we could have gotten it somewhere else. Thanks guy.
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February 2024 by Scott Nicol
Stopped to get an application
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February 2024 by Javier Ortiz
Very good spare parts like any good store, you have to wait a little but I was satisfied
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January 2024 by Amanda Skinner
I'm so used to men treating women badly in part shops and at the mechanic. Glad I was treated with respect. I look forward to going here for my needs in the future. Keep up the good work.
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September 2023 by Ashiqur Rahman
Was recommended by a friend and it was a nice experience. The staff was very helpful and friendly. They also give a good discount for NIU students.
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September 2023 by Janice Rebhorn
Always friendly, customer care. Thanks for the Great service!
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July 2023 by James Fraser
Excellent customer service. Very good to do business with ?. Keep it up!?
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June 2023 by mike
Been coming here for years they have quality parts
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April 2023 by Joseph McGuire
Miguel is the best. Nobody in town can beat his prices.
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August 2022 by Greg Lawson
I've tried every other parts store in town and felt let down. That was until I went into Napa and met Don. He is a legit car guy so he knew exactly what I was talking about right away. I was having trouble finding a part for my classic car and Don spent a long time trying to locate it for me. Most people would have given up or brushed me off but after a few ninja tricks he was able to solve the problem for me. I will definitely go to Napa again because of his diligence. If you stop by napa, ask for Don.
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June 2022 by Gildome
Good prices!
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April 2022 by Matt Stone
Donald at the counter provided incredible customer service this afternoon; he corrected a pricing issue for me and then issued a refund for a defective part. He gave seamless help, I haven’t experienced this level of service in years. A-#1, perfect customer service, I highly recommend Napa in Dekalb, they take care of you better than any other!
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April 2022 by Mr Yogurt
Helpful employees I go here for most of my auto parts
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November 2021 by Green Biker Guy
Overpriced and out of stock.Save time and shop elsewhere.
