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May 2024 by Alisa Spraggins
WORKERS ARE RUDE DISRESPECTFUL,,, NO PROFESSIONAL CUSTOMER SERVICE,, ONE WORKER ON APRIL 29, 2024!!! WEARING A RED WIG, FINISHING HER PHONE CONVERSATION BEFORE HELPING CUSTOMER!!!! ANOTHER WORKER SITTING ON HER PHONE AND LINE IS VERY LONG. NEED TO GET BETTER EMPLOYEES THAT WANT TO WORK AND DO THEIR JOBS!!!! VERY BAD EXPERIENCE WITH CASEYS ON ANNIE GLIDDEN DEKALB, IL 60115
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February 2024 by Antiya Porter
The cashier was great but whoever was cooking wasn't present!
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February 2024 by Paul Etherton
The worst caseys ever lazy people doing nothing all day they never have any food horrible
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December 2023 by Reese Danielsen
Usually pretty good but you should know the difference between brisket bbq pizza and chicken bbq pizza then to hang up when I call you because my pizza wasn’t supposed to have banana peppers is a bit unprofessional
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October 2023 by Collin Conderman
Pumps seem to go down quite often, but the store is usually clean. My biggest issue is that whenever I go in the store, there is NEVER any pizza slices. Never seems like they are cooking more pizza to stock the warmer. I just want a slice of pepperoni man. I would increase my rating if this improves
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September 2023 by Angel Highsmith
Always consistent service
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July 2023 by Brittany Irvin
Was my everyday stop with my kids for the last 3 years. Was my favorite gas station in town But unfortunately not anymore. There is a rude ignorant short man who works the register. He picks and choses who he's going to get an attitude with uses nasty language is always making fun of the customers. Won't be going back until he's gone. Should never have to feel uncomfortable walking in there.
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June 2023 by Harvey Green
I almost never leave reviews. Half of the time the gas pumps do not work and you have to go to maybe two or three to be able to pay for your gas. I’ve had some bad experiences with the employees too. If you pay with EBT they will side-eye you, or on some occasions, make snide comments. The food is good, but the behavior from some of the employees is completely unacceptable.
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April 2023 by Kellie Luxton
Worst customer service ever in a Casey’s store. The cashier behind the counter would not listen to me. I was having a problem with the order. ( they were over charging me for my items).There were 10 people standing behind me and three other employees just walking around the store not doing anything. The cashier would not help me with my order, was brushing me off. Then the person I believe to be the manager comes out of the office and starts yelling and swearing at the cashier about another issue with another employee. When I asked for a receipt after I payed she told me “I can’t give you receipt, I don’t know how to do that”. I couldn’t believe the service in this store. You can’t give me a receipt? Really? Come on Caseys DO BETTER! And by the way, I work at a different store for Casey’s! I know this is not exceptable!
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April 2023 by Kevin Rand
Rude employees and half the drinks were missing. Also barely cold. Not sure how this Casey's stays open
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March 2023 by Zach Sperry
Worst caseys around, walked in first thing in the morning to grab donuts, more then half of the donuts did not even have frosting lazy staff
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February 2023 by Michael Davis
Employees are very passive aggressive and took close to 2 minutes to stop talking in the back room and come up to the cash register. Would rate higher as the store is mostly clean and the fuel pumps all work, but these employees are terrible every time I come here.
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August 2022 by Kegan Ritz
Always issues. Never able to make food. Never open on time. This location needs help. There have been issues for a very long time. New management, better starting pay, whatever it takes. It's a college town you should be able to find someone to work.
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August 2022 by Warren Davis
The pizza sucks.
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June 2022 by corey lersch
Can never get anything I order from them. Pizza is always unavailable but will still allow you to place the order in the app and take your money.