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October 2023 by Josh Bradish
Everyone here I dealt with was so nice. They had. Great selection of new Toyotas and used cars. Would definitely recommend this dealership.
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October 2023 by Daniel Wilson
Kyle and Juan were wonderful to work with. I purchased a 2024 Grand Highlander. They kept me informed from the beginning. Build date, shipping date and arrival. They gave me a fair price on the trade in too. There was no pressure to buy additional equipment or services. The paperwork was ready when the car was ready for sale and we were in and out without much delay. I would definitely recommend Brian Bemis Toyota if you were looking to purchase a vehicle without the dreaded car sales experience.
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October 2023 by Brian Klaung
The experience at Brian Bemis Toyota was excellent. Joe our salesperson was excellent! We made our purchase online with Joe's help. He kept us informed during the whole process. he sent us texts when the 4-runner left the factory, when it was shipped to Portland, when the car left Portland and arrived in Chicago and eventually arrived at Bemis. Joe Cranden was wonderful. Thank you.
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October 2023 by Taylor Lawless
Just had an amazing experience with Solomon at Toyota of Dekalb. We walked in with a price in mind and Solomon was able to make it happen! Highly recommend.
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September 2023 by Maria Mendez
We had a great experience with our sales lady. Paola was awesome. Such a great experience. I highly recommend going to this dealer. Thank you so much for all your help.
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September 2023 by Greta Humke
Had a great experience buying my new Rav4 from Joe! Very kind, honest, and knowledgeable. Would definitely recommend searching here for your next car.
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September 2023 by Adam Hutchinson
Was out looking for cars and no luck north of Bemis Toyota so we made our way to Bemis Toyota later in the afternoon on a Saturday not expecting to find anything. Low and behold, my daughter found her first car and the experience was made even better due to Paola's help and service to us. She was patient and kind. Since we were there a little later, it took us past closing time to get it all completed, but she and the finance manager stayed until all was done and my daughter was happy. Thanks for the great experience, keep it up.
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August 2023 by K Hinzmann
Our salesperson Andy R. was great! He was kind, helpful, & even worked for us when he wasn’t technically on the clock, which I didn’t expect, but showed his care for his customers. If I just rated him, I would give him five stars! The woman we worked with in billing was also very nice. But the whole dealership I’m giving 3 in general because we had a major issue two hours after we bought the car. Andy talked to the manager and his solution was for us to pay $500+ to have the car towed back to them as we live two hours away. (We drove that distance because of the good reviews and my teenage daughter found the car that was in her price range that she absolutely loved.) That was their final word until I asked Andy to see what else he could do as she just spent a couple years worth of her savings and didn’t have that kind of money to get it towed all the way back nor should she have to that soon after it was purchased… He then got the owner involved. From there things went much better, and they ultimately did agree to pay for what was wrong and a diagnostic at a local dealership (we paid for that towing)- so it was resolved in the end and we do really appreciate that. We were a little bit disappointed that Bemis advertises a 100 point inspection on every car but the local dealership found some things that should’ve easily been caught at this said inspection before sale and wouldn’t address those. But, it’s a used car so we decided to just move on with life. During this entire time, whoever Andy‘s manager is, never once returned a call or an email from us or the other dealership when needing important information (ultimately, Andy always came through for us though). We feel like this manager could have his supported his customers and his own employee much better.
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July 2023 by Tom Altenburg
Just bought a 2023 Toyota Rav 4 Hybrid from Steven Gunty from Toyota of Dekalb. He is great to deal with and with no hassle. If you're looking for a Toyota in Northern IL check them out and ask for Steven.
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July 2023 by Shaundra Aldo Raine
10 out of 10 will come again and I know I will because this is my 3rd time coming to Brian Bemis to get a car. Kyle Domineck was the sales rep that helped assist me through this car buying experience. I will say he definitely made this 3rd visit the best time, he is extremely knowledgeable of the cars and helped guide me to the best possible choice I could go with. He made sure I was well taken care of, informed and consistently checked in on me and kept me updated throughout the process. I am so happy to be able to leave off the lot with my new car and once again I left a extremely pleased customer.
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July 2023 by Wes Temple
My Grandson's first car buying experience and the folks here made it a good one. From sales to finance to car prep, everyone went the extra mile. My Grandson drove away with a great car and an experience he will never forget, thanks to all the staff at Brian Bemis Toyota.
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July 2023 by Evan Durant
Solomon was great! I came in looking to buy a new car was unsure of what I wanted he showed extreme patience and understanding never felt rushed to make a decision I appreciate his prompt/frequent communication and keeping me updated throughout the whole process. I would recommend working with him if you are in the market for a new car. This was definitely a positive experience trying to buy a new car
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June 2023 by Nick Maycock
Paola helped me get into the vehicle I was looking for with ease. The dealership had a vehicle I was looking for being built, so I put a deposit down on it. It did take a little longer than expected to arrive at the dealership, but it was not an issue at all. Paola kept me up to date with the status of the vehicle. There were no crazy add on fees to the sticker price. They also gave me what I wanted on my trade-in. Overall, my experience was great.
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June 2023 by Jennifer Jane
I just purchased a new RAV4. Solomon was great! I appreciate his prompt/frequent communication and keeping me updated throughout the whole process. I would recommend working with him if you are in the market for a new car. Financing process was transparent and easy. It’s not often you find dealerships that aren’t super pushy and shady, so 5 stars for Toyota of DeKalb!
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June 2023 by trent o.
Don't waste your time if you're an out-of-state buyer. Apparently my out-of-state American money is no good at this dealership in Illinois. But of course they don't tell you that until you've already wasted a lot of time. Not a good look for Toyota. I'm surprised that a major car company would let a dealer not take a cash buyer from a different state.Don't waste your time !