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September 2024 by Ron Schooler
I have always been pleased with the service at the Car Hospital! From Joy who answers the phone to the others who work there servicing our cars, they are knowledgeable and customer service oriented! They always check everything out on the car and make recommendations without pressure to do what they recommend! They are always looking out for the customers! At least, that has been my experience! Thank you Bill, Joy and crew for your service and looking out for your customers!
Ron Schooler
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August 2024 by Juli Smith
2024 We've been taking our family of vehicles to Bill White's for 5 years. We've had a variety of repair services over the years.. We have them inspect new-to-us vehicles, too. It can be hard to find businesses that share your values, are trustworthy, and care about their customers. I am happy to support good people and a locally-owned business.
2023 Owner and staff are friendly and welcoming. They try to work with your schedule.
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July 2024 by Richard Christensen
I cannot speak highly enough about Bill Whites Car Hospital. The people and the services they provide are top notch.
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July 2024 by cindy tjelle
Excellent communication and service by everyone at this company. They always go above and beyond and are very reasonable with cost of service. I have called or stopped by with questions or issues with my car and though I didn’t have an appointment Bill and his staff have made time to assist. There is always follow up, full explanations and options regarding your vehicle. Recommend highly !
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July 2024 by Pat Ingersoll
I trust the C.A.R. Hospital for all my auto maintenance. I haven't encountered anything this shop cannot do and do well.
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June 2024 by Don Weyhrich
We were in town for a few days when our muffler broke. A friend recommend this shop. They were able to get us in and fix the problem the same day. They texted pictures of the problem and their recommendation. Courtesy transportation was provided. The cost was much less than I expected. Friendly staff.
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June 2024 by Orrin Merritt
Great care and concern in doing the right repair on my Tacoma pickup.
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May 2024 by Sarah Slack
When I broke down about 30 miles from home, Bill Whites was the first place that responded to my need for a tow, and luckily, I continued to receive great service throughout my car's repair. They were up front about costs and options and friendly and professional throughout. If I lived closer, they'd get my business regularly.
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May 2024 by Saphique TDE
Absolute best service
Worth every penny they charge
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April 2024 by lkhuey
Friendly with reasonable prices
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April 2024 by Jim Kvasnicka
Pro tip: Never be in a rush to write a review. Only time will tell whether work was done right. That said, I highly recomend Bill White's Car Hospital. They find and repair mechanical issues that other shops simply cannot. Last year I took my 20-y.o. sedan to them for a wheel alignment, which they performed well above established standards. Worth. Every. Penny. The new tires I had recently acquired showed little to no wear after 10,000 miles! I took the car back to the shop that installed the tires for their fist rotation.The mechanic was amazed at their pristine condition, having been driven > 70 miles/ day for almost a half-year. Use Bill White for wheel alignments. You have been advised.
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April 2024 by Thomas Schlafer
I had to come in for a new sway bar. They got me in on the same day (im.a college kid from out of town). I arrived at 230 and was out the door fixed at 3 50. They did an excellent job fixing my car and no problems since. The final cost was $587 which i personally think is a little high and hurt me financially considering my uncle at home said a kit is about 150 and avwrage labor is 150. But its hard to find decent people these days so I guess paying a premium for honesty and professionalism is not uncommon. Overall they are professional and do the job fast. I had no issues with them besides that I personally felt the price was a little steep. But hey they didnt force me to get the job done from them and i didnt ask other shops so thats kind of on me. Overall a good quality place that will get you in and out quickly.
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April 2024 by Jacob Davis
Bill's a good guy but for some reason Joy on the phone can't seem to give a quote over the phone because that just goes against their policy which just means you're going to pay out the you know what because they would like to give you a 15 minute inspection so they can tell you everything that's wrong with your car so they can try to get as much money out of you as possible because their professional experience and the knowledge that you're paying for because nowhere else can do is quality of a job as they do. They also offer $25 off if you give them a five-star rating online. That's why the reviews are so high, because you spend so much, $25 is worth the fake review. Just letting you know ?
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February 2024 by Federico Bassetti
Excellent service!
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February 2024 by Walt Noonan
My Son's car would not start during his exam week at NIU. I called your company and scheduled a pick up of the car to take it back to your shop. Rick and Joy were wonderful to deal with over the phone. A new battery installed into my son's car and another problem with the car was fixed and my son was able to get his car at the end of the next day.
