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November 2023 by Rick S.
When visiting the Deerfield area, this Walgreens is my go to store to pickup necessities or items that I may have forgotten to pack in my luggage. The store is open 24 hours and is close to hotels. The location in the shopping center means I can stop at the bank and restaurants so I don't have to spend a lot of time driving around the area. Recommended.
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November 2023 by Ryan H.
I have A great experience working at this store I enjoy Working at Wallgreens In Downtown Deerfield!!!
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November 2023 by Avinavi I.
One of the least responsive locations in the State. Im writing this both as a patient and prescriber. It's a miracle if i ever am able to reach an actual person to speak with and many of my patients have been left stranded because they were out of stock of their meds and never notified the prescriber or patient until they came to pick up the med and made to wait for a long time. Several times i went during daytime hours and waited for an hour only to find out they were out of stock. Went in with my wife for her Tdap and exact same scenario. Both times we had made appointments online ahead of time and still had to wait around an hour. We finally ended up going to the Glenview location. Seems like the pharmacy is severely understaffed or just incompetent. Walgreens needs to take a serious look at their management at this location!
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October 2023 by Jennie M.
Have to get my prescriptions here due to insurance and every month at least one is delayed by days. When you can only order at certain intervals, it makes things a bit difficult.
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October 2023 by Brian G.
The people that work here are utterly incompetent. I went to deposit money onto my chime account, and to different employees. Couldn't figure it out. I was explaining to them how to do it, something I shouldn't have to do, and they still couldn't figure it out. when I expressed that I was in a hurry, the clerk made some snide comment to me. I will never return to this Walgreens - they are horrible, incompetent, and rude. if there was a zero star option, I would take it!!
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October 2023 by Lonni B.
Utterly incompetent pharmacy staff. They have a standard schtick Nearly every time a patient calls for a refill. A receptionist asked for ones name birthdate and the name of the refill requested which she can never pronounce and has no idea of the medical significance of. She then tells you that you will have to hold for the pharmacist and places you on. " a brief hold."" During which time you have the privilege of listening to annoying elevator music. The pharmacist apparently picks up the phone periodically, then put it back on hold without saying a word. Period you end up holding for 20 to 40 minutes depending on your patience, never speaking to the pharmacist And never receiving your medication Unless you physically return. This is the same story for "auto-refills" which are never automatically refilled, and online refills. Total waste of time.!
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September 2023 by Adam
This is unacceptable… needed a wedding card last minute thinking Walgreens is a reliable place. These shelf’s haven’t been restocked in months.
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February 2023 by Alexa A.
Been coming here for 6 years, monthly staff always knows me and we laugh. Always have my vast medications
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November 2022 by Teresa G.
Terrible service. Understaffed pharmacy. Only go here if you want to wait an hour in line to pick up a prescription the was phoned in over 24 prior.I don't understand how a Walgreens that is basically located on top of their headquarters can be run so poorly? No one seemed to care or notice over 25 people waiting in 2 lines for pharmacy pick up and for vaccines. Not acceptable! Walgreens please fix this problem by properly staffing your pharmacy and having more than 2 people working the pharmacy counter - one for prescription pick up and one for vaccines. There should be at least 2 people working the prescription pick up counter when it is busy (as it usually is) at this store.
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May 2022 by Deb Bradford
Walgreens Deerfield drive thru is the worst ever! Waited almost an hour to drop off a prescription and then was told it would take three hours to fill.
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October 2021 by Deena S.
This place is a joke. I went to pick up my sons prescription at 10:30 on a weekday morning. Waited 25 minutes in a line of two people (myself and a person in front of me -- who had been waiting 10 minutes already) before someone came to the counter. Last night went for my covid booster. Had a 6:15 appointment. Waited over 1 1/2 hours. One of the problems was they gave vaccines to people without appointment also So why set up an appointments. I can see being 15 minute to 1/2 hour late but 1 1/2 hours is a bit much Ver unorganized. Will have my prescriptions transferred to another Walgreens in the future
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June 2021 by Melissa B.
Don't do the drive thru here. It's been almost 20 minutes and I've barely moved, while the line of cars to my left has sped along. Absolutely ridiculous stuff here.
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March 2021 by E L.
Three curbside service attempts three wrong orders. This place has suffered from poor management forever. FUNNY thing is that it's in Walgreens HQ backyard. At some point this store needs to be accountable because it's embarrassing to have it so close to walgreen boots global hq!! 3.5 stars
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March 2021 by Brian K.
Walgreens corporate consumer relations - On hold for almost an hour. And every 10 seconds..."we appreciate your patience, all of our representatives are still helping other caller." No call back option. When a rude over worked representative finally answered, i asked to speak to a manager. I received "Our offices are closed now" message. Walgreens management obviously has no interest in serving it's customers. Even at the phone level where they don't hire enough employees to handle call volume.
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December 2020 by Linda R.
This Walgreens is spacious and laid out in such a way that I felt perfectly comfortable in this time of Covid/social distancing. I had gone in for greeting cards and was pleased with the large selection. Randomly an employee asked if I needed any help which was appreciated. All employees are wearing masks. The cashiers are behind plastic partitions and are pleasant and efficient. Finally, their rewards program is incentive to make your purchases there...in a good way.