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“Ray was wonderful and so helpful after a really stressful day. My mother shattered her phone screen while we were rushing our dog to the vet today and fixing her phone was the last thing we felt like doing afterwards, but I’m so glad we stopped in. Service was quick, done within a few hours same day. The phone looks brand new and the price was extremely reasonable. Thanks Ray!!”
“I came into the Arlington Heights store a bit nervous because I haven’t been into a store in years but as soon as I opened the door, I was greeted by Brittney. She took her time and was so helpful. I didn’t feel like she was trying to force products on me but she explained what I have and compared it with AT&T I did end up switching my home service but it was well worth it and I only came in to get a new phone but I appreciate the time she spent with me and made me feel like a person and not a quick sale. Thank you so much Brittney!”
“I am extremely happy with the highly trained expert her performance, knowledgeable to all my questions or concerns on upgrading to a new phone .I highly recommend this location super nice friendly staff they go above & beyond my expectations,thank you boost mobile for excellent service .”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
10AM - 6PM
1825 Tower Dr, Glenview
Mobile Phones
“Went to this Verizon store a few days ago to upgrade my mom's phone, and the gentleman who works there was extremely kind. He was able to upgrade both my mom's and my own phone. I would highly recommend anyone planning to visit a retail Verizon store to come to this one. The service is unparalleled compared to anywhere else.”
“Very good servicing Marlen very friendly and Linda.
My phone broke and I didn't have insurance but he gave me Variaa options and now1
I have a new phone”
“Arturo was super helpful answering various questions that I had. He also helped me add the esim to my phone. I was in and out in no time. He was very polite and professional. Super pleased with my experience at this location.”
“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”
“Did a great job installing a new battery in my old iPhone. Dropped it off on my way out to do errands. Picked it up 45 minutes later on my way home. AND they gave me a new screen protector. Highly recommend.”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“They do tougher jobs too!I came in with my laptop and a replacement keyboard, a tough model to work with where you have to remove basically all the innards (battery, motherboard, etc.) just to replace a keyboard. He had it done in a few hours, and for a very fair price. Everything was perfect.I've had horror stories with simpler jobs at other local places, but this exceeded expectations, in quality and turnaround time.”
10AM - 7PM
5 Waukegan Rd, Glenview
Mobile Phones
“I have coming to this location for phone upgrades since the pandemic began and I switched to AT&T. I am very happy with the service ☺️ and attention to detail. Very knowledgeable team.”
“I dropped my phone (s23 ultra) and messed up the digital display (despite no cracked screen). I brought my phone in to the shop and within 5 minutes they were able to diagnose that it was a digital display issue. I left my phone with the team to repair and within 1.5-2 hours they had my phone back up and running as if there were no issues. Highly recommend the shop and their great team.”
“Outstanding customer service. They go above and beyond to help you with your phone service needs. Expert advice and very patient and knowledgeable. We had a very complex issue and they were able to resolve it quickly and professionally. My family and I have been coming here for years and they always do a great job.”
“Lyman gave my wife and me the best experience I’ve had at any cellular service store. He was patient with my three year old daughter and helped me to surprise my wife with an Apple Watch while she was sitting there with us the whole time. 6 stars. Go see Lyman.”
“Went to Verizon, Rand Rd in Mt Prospect. Received Excellent Service from a guy named Kaylin who was in training. I had a big problem with Google and my phone. It took 3 hours that's how difficult it was, but he was able to solve the problem. Thank you!”
“I used their service to root a Samsung Galaxy S3. Others were not able to properly root this phone, but this company did it properly for what I needed. I will used them again.”
“Travis greeted me right away and patiently answered all my questions. He was thorough and efficient in resolving my issues. I highly recommend the Verizon Skokie location, thanks to Travis’s helpfulness.”
“I upgraded my iPhone at the Buffalo Grove store and the rep helped me understand the costs, and transferred my information as well as installed the screen saver. Overall a great experience and I will definitely return for all my future phone needs.”
“Went to TMobile Northbrook during holidays about 6 mo. ago. A very nice knowledgeable man named Spenser helped set us up as new customers. I was nervous about switching but have had ZERO problems with their 5G cellular service traveling to other states too. We also have their portable home internet which we take on the road with us for instant wifi. We love Tmo!”
“By far the best AT&T location solely for Randall!
I can not speak highly enough of Randall, his knowledge, clarity, and transparency seems to know no bounds. This will be the only place I visit for future AT&T questions.”
10AM - 7PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“The SIM card in my phone needed to be replaced. I went to the Mount Prospect A T & T Store and Admir took care of the problem quickly and professionally. He was pleasant and knowledgeable!”
“Had an emergency with my Blackberry phone and the folks at CPR (both David in Vernon Hills and Brian in Highland) couldn't have been more professional and helpful in assisting me. If/when I have phone problems again in the future I will definitely go to these guys first!”
“Store Manager, Antonio Dinkha...was a huge help (and a great guy) with getting a new phone when my old one crashed. Antonio was very knowledgeable of the phones and ATT systems. I highly recommend using him for your future cell phone, ATT and Direct TV needs. 5 stars!!!!!”
“Have used this AT&T store for many years. Customer service just gets better and better.
They take their time to get it right while keeping you informed. Highly recommended!”
“later imma go there if they have Beyblade X or not cause Hasbro’s Beyblade X came out 2 weeks ago along with the app so if they do or don’t have the Beyblade X Hasbro then maybe another cause I’ll get the Xtreme Battle Set which cost $50 cause I sell snacks and I’ve been saving money so I have $52”
“Great experience. Brittany has the patience of a saint! She was so kind and helpful to all of the customers (and employees) in the store. Her poise, skill and positive attitude are a wonderful asset to the company. We appreciate her attention in answering all of our questions, clarifying any confusion that we had and clearly explaining what needed to be done to address our concerns. She then personally walked us through our bill and plan and went over available options with us. A+!!”
“Went to T-Mobile to ask about my current service and left with a new Apple Watch! Shout out to Stephanie for the help! She was kind and patient even though I had a million questions. Sending my family to this location”
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“This place is my favourite out of all the other stores they have around. I appreciate the help and service I get by the associate Leron who’s always willing to help every customer.”