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May 2023 by Erica DeLoach
Very direct and helpful when I needed medicine compounded. They were patient even though my doctor’s office was a nightmare about calling in the prescription. The woman (apologies if i’m misgendering) who I mainly spoke to was very kind and understanding regarding my food allergies, taking care to make sure my meds weren’t contaminated. She also put a mini spatula in there to make it easier for me to remove it out from the container, which I appreciate. Only took off 1 star due to not receiving a confirmation text that my meds were ready with the delivery ETA. If I hadn’t noticed the charge to my bank and called, I wouldn’t have known it was out for delivery/might have missed it. Then the delivery driver left it at our back door without calling or a signature (but seems like the delivery company is separate). Overall good experience and really appreciate the patience and kindness! Thank you!
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January 2023 by Kim Tucker
We have been using Mark Drugs for many years for various medications for our pets. We have a 19 year old cat nearing his end. We called yesterday to refill his prescription. Apparently they needed to contact the vet for a refill. When we contacted Mark Drugs later they said they had the order and it was in the system. They said it would be ready possibly Monday. We asked about trying to get it sooner as we were concerned about running out. They said they could expedite it for an additional $20.00. I said no as I felt that was excessive and we would wait. I truly felt the lack of care in that moment. They also never contacted us today. Hoping they do on Monday as promised. Very discouraged today and saddened by their lack of cooperation or sympathy. We have used them for well over 10 years.
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September 2022 by Stan Lester
Well stocked. Great service. Very helpful people.
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September 2022 by Lucy Diambri
Picked up meds for my cat. This is not the first time I've picked up meds for my cats. Very nice and friendly. Explains how to give the meds and advice
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May 2022 by Alex L.
Edit: I've been there a bunch of time since, and the mean lady no longer works with customers. Without having to deal with her this place is great. Changing my review from 2 stars to 5.
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May 2022 by Elizabeth S.
I've been using Mark Drugs Northshore for my compounded prescriptions for a very long time. The people who work there are like family now. They are professional, knowledgeable, caring and kind. My doctor, who's a D.O., works with Mark Drugs and sent me there many years ago. I buy my supplements here also. I would recommend them to anyone looking for quality prescriptions and service. They communicate via phone, email or text which is very helpful.
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January 2022 by Deb D.
i really wanted to pick up this compounded drug the afternoon it was called in. the female who answered the phone @2:30pm informed me that they were closed. look on their website: this wasn't a holiday or any unusual day--they close @6:30pm at deerfield. some of the pharmacists there just aren't motivated to fill prescriptions efficiently; i was told another time it would have to be sent out to a lab to be refilled?? hello--the same prescription the first time ordered had no reason to be "sent out", and it was not. just a lame excuse to fill it the next day. :(
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November 2021 by kean obrien
They are really friendly and helpful. They have to compound my medicine into lozenges and their turn around time is great.
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October 2021 by Alex Litovsky
There is a lady that works the counter who may just be the most unpleasant person I've encountered in a customer facing role. I've been there twice. The first time you could tell that she was having a bad day. She was taking it out on her coworker and throwing things. She took the same tone with me and with all the other customers in line. She couldn't find my prescription and told me they don't have it. Her coworker had to intervene to find it (took her 2 seconds). Then she said that it will take them several hours to fill it. Her coworker intervened and said that it should only take about 10 minutes. This made the rude lady even more mad. Her co-worker did quietly apologize for her rude colleague. At this point, this was becoming quite a show. I think some of the customers were hanging around just to watch the drama unfold, like a bad reality TV show.The second time, this lady was simply unpleasant instead of downright hostile. She threw a form in front of me and told me to sign (without even looking up at me). When I couldn't find the signature line and asked her, I got an eye-roll. Turns out she gave me the wrong piece of paper. No apologies, just another tossed piece of paper my way.To the owner of Mark Drugs: I know that it's tough to hire folks nowadays. I imagine that it's even harder for skilled positions. But there has to be some minimal standards for who works in a customer-facing role. This is so bad, that it borders on comical. I am hoping that the next time that I come in, the rude lady won't be there. If she is, I am going to look for another pharmacy for my vet meds.
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April 2021 by Erica Schisler
I am so happy a friend told me about Mark Drugs in Deerfield! I was in a panic trying to get medicine compounded on a very tight turn around for my dog who was experiencing breathing difficulty. After two ER vet visiting in one week I knew I needed this RX as soon as possible. After calling around to a few compounding pharmacies in the Chicago area- Mark Drugs was able to compound the med for me in less than 24 hours. All other pharmacies said they would not have it ready for at least 2-3 days. Such a relief to finally have the medicine that will help my dog breath! The staff were very helpful, honest about turn around time, and very accommodating! I also love that they sell high quality supplements too. I will definitely be back! Wonderful customer service! Highly recommend!
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March 2021 by Anne M.
Not so great! I have used other compounding pharmacies in Naples, FL and Michigan and have never had the problems with filling an RX, delivery that I have experienced with them. Just, so not great!
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July 2020 by K D Svetly
Due to a family emergency I had to come to town from out of state. After being here an unexpected two weeks (so far) I needed a refill of my compound troche medication. I called to ask if they would accept a transfer refill from my TN pharmacy. The lady I spoke with on the phone was extremely rude and very unhelpful. I have ended up having to have my refill taken care of in TN and have a neighbor pick it up and ship 2-day priority. Thanks for nothing?
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May 2020 by eric bass
I have the bad fortune of having to use Marks for some special medication only to be found at a handful of pharmacy’s The staff is always incredibly nice, very attentive and super knowledgeable.Five big stars all day long .
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April 2020 by Gregorio Andrade
They explained everything and were very friendly. Would use again
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February 2020 by Robert Gerber
I needed a difficult, compounded drug. The creativity and special attention I received was unsurpassed. They would not except money from me for the first batch until it was certain it would work in the long run! I will never go anywhere else.
