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10AM - 2PM
825 Waukegan Rd, Deerfield
Home Insurance
“Kiran on Michael's team was very helpful in getting me a refund for part of my policy when I moved and ended my renter's policy early. Thank you for the great service!”
“Professional handling of my policies review held by State Farm, suggestions were made to help me get additional reductions from AARP that I did not know about. Auto insurance review also highlighted how I can reduce cost. I Appreciate the review made by State Farm.”
“I recently switched to State Farm from being with my previous insurance company for 15+ years. The unknown is always a little scary, but I can say with 100% confidence that I made the right decision. I wish I would have looked into switching sooner! Thank you Nataliya for all your help! Your responsiveness is top notch : ) I really appreciate everything.”
“I recently had the pleasure of working with State Farm Insurance Agent Ernest Ramirez, and I can't speak highly enough of the outstanding service I received throughout the entire process. From the moment I requested a quote to the moment I had my policy papers delivered to my selected location, Ernest and his team displayed a level of professionalism and attention to detail that truly exceeded my expectations.First and foremost, the quoting process was incredibly smooth and hassle-free. Ernest took the time to understand my unique insurance needs and provided me with a quote that was not only competitive but also tailored specifically to my requirements. He patiently explained all the coverage options, making sure I had a clear understanding of what I was signing up for. This level of transparency and information is something I greatly appreciated and set the tone for the entire experience.What truly sets Ernest apart is his commitment to follow-through. Once I accepted the quote, he wasted no time in getting the paperwork in order. The follow-up was prompt and efficient, ensuring that every detail was taken care of. It's evident that he values his clients' time and strives for a seamless, hassle-free experience.The cherry on top of this excellent experience was the delivery of my policy papers to my selected location far away form his office. Ernest went out of his way to accommodate my busy schedule and made sure the papers were delivered when it was most convenient for me. This personalized touch was greatly appreciated and showcased his dedication to ensuring a hassle-free and convenient experience for his clients.In summary, I couldn't be more pleased with the service I received from Mr. Ramirez. If you're looking for an insurance agent who combines expertise, transparency, and a commitment to client satisfaction, look no further. I wholeheartedly recommend Ernest to anyone in need of insurance services. Thank you, Mr. Ramirez, for your exceptional service and attention to detail!”
“I felt that Kevin is very professional, trustworthy and supportive. He genuinely cares clients’ concerns and does his best to help. I am so grateful for Kevin.”
“Jackie was wonderful to work with. Very sociable and easily helped me replace my insurance card within the same day. She was very patient and detailed. Will be a customer for years to come!”
“The Matt Mitchell State Farm agency has always provided excellent coverage and superior customer service for our family.They help in finding the right plans at affordable prices. That combined with friendly and knowledgeable team members, make it a pleasure to work with them.Always remember,Like a good neighbor”
“The team at State Farm have been helpful throughout our policies with them. They are prompt in answering questions, help in finding the best most accurate plan for my family and are friendly.”
“Thomas B. Henderson especially and his team are awesome. He is an outstanding agent. His follow up and follow through are better than you're used to or expect in an insurance agent and firm. He makes State Farm not feel like the corporate behemoth that it is by having a close and hands on approach to taking care of your insurance needs and questions. Whether you currently have an agent or are looking for a better one he's the one call him and get connected today.”
“Guy and Marcela are always so helpful and we trust them wholeheartedly! They are very quick to reply to any questions or requests for help with things. We are very grateful for all their care and effort they put into helping us with our insurance coverage.”
“Thank you to Mrs. Agnieszka Borzecki for her help with my complaint. For your professionalism, politeness, patience, participation in conversations with a different insurance agent, knowledge of the regulations, answer to all my questions, Thank you for guiding me through this entire process.I am an older person for whom English is a second language and I am very grateful for all the help I received from my bilingual English-Polish agent Agnieszka and the staff of this office.I recommend their services.Ms. Agata Bielski's office - State Farm.I would like to thank Mrs. Agnieszka Borzecki for her help with my complaint. For your professionalism, politeness, patience, participation in conversations with a different insurance agent, knowledge of the regulations, answer to all my questions, Thank you for guiding me through this whole process.I am an older person for whom English is a second language and I am very grateful for all the help I received from my bilingual English-Polish agent Agnieszka and the staff of this office.I recommend their services.”
“Called to get auto and rental home insurance quotes. They answered all my questions and saved me a lot and provided more coverage than my current insurance.I highly recommend them.Yulia is always ready to help, find the best way for you to cover your car, or property, and treat their clients with respect and reliability. Definitely a person who cares for the customer!”
“Jennifer and her staff are true stars.We have been with State Farm for over 30 years and were considering leaving due to TERRIBLE customer service since our original agent had retired several years ago. Finding Jennifer was a game changer, and we appreciate everything she and her staff have done for us. You cannot go wrong with Jennifer; she goes the extra mile.”
“Michael is always available to talk and help me understand any questions I might have. The one time we got into a small fender bender in a parking lot, Allstate was a pleasure to deal with from start to finish. I highly recommend Michael Kuster, he’s wonderful!”
“We have been very happy with the service that Nayri provides over the many years we have been with State Farm. Her customer service is amazing - she is very responsive, knowledgeable and always willing to help. It is very rare to encounter someone with such a high level of customer service. Thank you Nayri!”
“I have been a customer of Bob Wells for over 30 years. I have never felt more confident in an insurance company...I have the most caring man..his name is Roberto and he is smart, patient and so caring ....and amazing fabulous disposition!Always helping me discuss any topic! I appreciate just knowing my insurance company is always here to help me with my homeowners and my car..i am so grateful! I highly recommend this office...and Roberto!!”
“Great agent. I inherited the auto policy from my dad so it's probably been in force for well over 50 years. The couple occasions I've had a claim over last 30 years, Allstate doesn't quibble and has always been fair.”
“Neil has been my agent for years and always makes sure my coverage is status quote. My mom recently transitioned her insurance over to State Farm with Neil being her agent as well. I know she is being well taken care of.”
“Have been with State Farm for years now but I must say the customer service I receive from Tiffany is great along with all the other add-ons she is able to address when upgrading or adding to the existing policy. She is prompt, and most importantly a professional in the industry that ahe works in. I am very satisfied with her work and great attitude. Thank you for your service!”
“Michael Molitor gives his clients undivided attention in time of need, like you are the only client he has. Never in the rush or short with you. LOVE MIKE, he is THE BEST, I am many years with him!”
“First words that come to mind: Accessible, professional, family oriented, and always willing to go above and beyond. Mikey Ventura and his team have time and time again added value to my family’s peace of mind, well being, and financial health by assisting me in finding the most cost efficient and viable insurance policies, assisting me in finding great bundles for my various needs, and always being a phone call or email away if I need ANYTHING. If you are looking for an agent that is responsive, transparent, and willing to ensure his clients satisfaction, make sure to call Mikey.”
“Jennifer was outstanding and proactively reached out and stayed in contact throughout the process. I highly recommend them and look forward to reviewing future insurance needs with them.”
“My State Farm agency Del Vasey were wonderful steering me thru the process of what I needed to do and assisted me in finding place for car repairs after an accident. Also Enterprise called right away telling me they would meet me at whatever place that I selected for repairs and get a loaner car for me.”
“I highly recommend Suzan Palkovic and Stste Farm for your home and auto insurance needs. The office has always provided outstanding, prompt and friendly service,, answered all my questions, and resolved claims quickly with utmost professionalism.”
“These people are the best at what they do. I've had more than a couple unfortunate incidences (one that's about as major as they come in the insurance world, and a few minor) and they always go above and beyond.”
“Eric and his team is very generous. I have been their client since 10+ years. They really good listeners what’s their clients needs and provide services regarding. Awesome I would definitely recommend to my friends and family”
“I been customer for a long time, Patrick and the staff are always friendly and helpful.I definitely recommend to anyone who wants to have not only good insurance but also some one who’s there for you during any difficult situation such as car accident. My daughter had an accident and the other insurance was given me hard time and didn’t want to pay, I spoked to Patrick and with 24 hours my car was picked up to get fixed and he deal with the other insurance.Thank you Patrick.”
“I was questioning my prior agent and the escalating premiums. I visited the Todd Markman agency in Wilmette and met Sally Kwan. In less than 30 minutes I had new auto and home policies and Sally handled the cancellation of the prior policy. PERFECT!!Thank you Sally, Todd, & State Farm.”
“James Thompson Allstate Insurance Agent does a great job! I started with them when I received my driver's license on my parents' insurance and have been with them on and off when I’ve had opportunities to live in Illinois. My parents always lived in Illinois and he was their insurance agent for home and auto. Mary, in his office is also outstanding! We’ve gone through several claims, some of them significant, and everything has always been covered. Their customer service is outstanding, accurate, prompt, and friendly! If anyone needs an insurance agent I would strongly recommend them!!!”
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“I love this insurance agency. Super friendly and easy to deal with. Michael is one of the best people to deal with in this industry, and I would refer just about anybody.”