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March 2024 by Terri S
They went above and beyond to help when our company printer broke and we had a prospect presentation to print. They literally saved my job! So helpful and kind!
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February 2024 by Judi Washer
Quick and efficientI was also able to get a passport pic last minuteWill be my UPS place going forward!
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February 2024 by Rahul Chaudhari
The store has number of services and the owner is always helpful.
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December 2023 by Rizwan Lodhi
Great customer service. They always print your receipt. Usually store owner is present. He is very welcoming with excellent people skills. I visited couple times and had great chat. I recommend the store.
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December 2023 by Quin Kowalski
The service for the UPS store on Long Grove Road is efficient, friendly and they have all the supplies you need. I would highly recommend them.
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September 2023 by Dennis Scranton
Every time I've gone to this UPS store in Kildeer, the customer service has been awesome. Nazim, who i believe is the owner, has been super helpful and also a very nice person. This is a place that I actually look forward to visiting. THANK YOU!
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June 2023 by K L.
The new owner is friendly but that's no excuse to be late opening the storeon a regular basis. The store hours are posted 8am to 6:30 rarely does the store open at 8am. I stop by before work to send packages and it's frustrating that it's not open on time. There are several places along Rand Rd. to who want my business and respect my time.
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June 2023 by Angelika Pashko
Beat UPS location in the whole state! Most friendly staff and perfect customer service!
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June 2023 by Rich S.
My wife and daughter send me to returntheir Amazon purchases. At times I am lost as what to do. The female staff member at this location is so knowledgeable and helpful.I am in and out in minutes with a receipt of all my returns.Happy wife (and daughter) Happy life!
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May 2023 by Ridhi Patel
The notary wasn’t there when I made the appointment. I had a confirmation for the time and he couldn’t make it for another hour. I couldn’t get my documents done. DO NOT GO HERE
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May 2023 by Estee G.
I came in to return an Amazon purchase. I was waiting behind another customer as she was processing her order. A male customer came in and was behind me in line. We waited a few minutes, and the clerk realized that it was taking a long time. The clerk asked the male customer behind me if he has just a drop off and if he could help him as I stood there. I spoke up and let him know that I also just have a drop off and he tells me that he didn't see me. (Not true, as he had told me he would be right with me when I first came in.) I was literally standing there with a package in hand, and my barcode, ready to be scanned, so ladies if you're looking for a sexist UPS location where you'll be ignored, definitely the spot to be. But if you're looking for a great customer service experience, head over to the Buffalo Grove UPS Store location instead, they have kind and hardworking employees.
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April 2023 by Otto Crommelin
I went to this UPS location recently. Itsunder a new owner. Its clean, friendlyand professional. I had my passportpicture taken and it literally took a fewminutes. I was so pleased, I returned tofax a document and make copies.I will be frequenting this UPS locationmore often.
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December 2022 by Nancy Czajka
Thank you Kildeer UPS store for staying open until your posted hours of 4:00 pm on 12/31. I originally went to the Palatine one on Dundee (whose site also stated they were open until 4:00 pm). It was 3:04 and even though someone was still inside, the door was locked. He informed me they were closed…….. After hearing that, I had also called Rolling Meadows who said they were open until 4:00. Kildeer ended up being closer.
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December 2022 by Agnieszka C.
The staff is absolutely amazing! I had color copies to print and the owner was so patient and helpful despite all the obstacles with printing. I was offered a discount and greeted with a smile. It is a great atmosphere at the store and I definitely recommend this place!
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December 2022 by Nathaniel Andrews
Great location! Staff are very friendly, personable, helpful, and knowledgeable of the job. It was somewhat busy when I arrived today but the employees working were very good at getting people through in the most efficient way possible while still keeping a smile and friendly attitude. Thanks again!
