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March 2024 by Amber M.
I had a wonderful experience at Sephora thanks to Anne! Her knowledge of the products was impressive, and she was incredibly attentive to my needs. Anne's friendly demeanor made me feel welcome and comfortable throughout my visit. I left the store feeling confident in my purchases, all thanks to Anne's exceptional customer service. I'll definitely be returning, and I highly recommend Anne to anyone looking for a great shopping experience.
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March 2024 by Laura K.
Absolutely appalled by the pathetic customer service, lack of standing behind a gift card that I believe was compromised by an employee - and willing to lose a large family of avid Sephora shoppers of well over a 10 years over $50...:brilliant, first time I've ever posted a negative review and I'm 49yo. Looking forward to the help Ulta provides...we are done.
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February 2024 by Maria Tulba
The best Sephora store.Absolutely amazing customer support.They have all the best brands in stock.
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February 2024 by Victoria G.
Absolutely love the products from Sephora I wish they had some brands here but overall favorite store to shop!
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February 2024 by Rabia Demirel
The staff was very helpful. Finally i found my right shade for foundation and concealer.
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January 2024 by Kid Devious
Helpful staffGreat selection ?
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December 2023 by Mauren Magana
Horrible service all the girls there have no knowledge and just want to sell, this last Saturday I came in for bronzer and wanted to know the price difference between two products and the lady let me know they were the same price, when k came home I noticed she rang up the most expensive product and gave me the cheaper one. I came in to the store and the woman at the front told me it wasn’t the works fault. That it was mine. NEVER SHOPPING AT THIS STORE. If I could give them 0 stars I would.
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December 2023 by Marcus Chui
rude. guy was super helpful but then brunette behind the counter threw my purchase at me after I declined to provide my phone number
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December 2023 by Tanya A.
Just left thing store and I was blown away by the customer experience I received from Michelle! I was looking for a gift and was trying to stay within a budget. She went out of her way to find me exactly what I was looking for! Big thank you!!
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November 2023 by Desiree M.
Excellent customer service. Very helpful and positive experience each time I go in, no matter how busy they are. Great staffing and employees!
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October 2023 by : MyTwilightNightingale
Horrible customer service rude mean girl behavior makes me feel uncomfortable even being there I’ll rather make the drive somewhere else.
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October 2023 by Maria Morales
Went in to get something for my eyebrows so I saw these 2 ladies talking and ask one of them to help me, she was a little helpful . But I was getting a bad vibe like she couldn’t wait till I finished!!! So I said thanks I am ok , then went on my own till someone else helped me . But to make a story short I had 3 ladies that helped me ! I would not complain but when I went in I had mentioned that I ripped off my eyebrows by mistake from a Halloween mask . I don’t know what I should expected? But was uncomfortable with the First Lady that really didn’t care and no expressions . I spend 85.00 and probably would of spent more .Thank you Maria
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October 2023 by Sophia Pollari
This woman Sarah is the best worker I ever met, she changed my life about being a Beauty insider.
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October 2023 by Elena E.
This was my go to place! Used to shop here all the time. On Saturday I came in to get some hair products and a Dyson tool (they did not have). I looked at some products by the cash register. I was the only person in line. Two cashiers were available. I approached the one nearer to where the line begins. She did not greet me, so naturally I asked if she was able to help me. She just stared back at me without saying anything and started ringing my items. The rest of the check out went exactly the same. It was awkward, silent. I paid and left. There was no thank you, no have a nice day. Just awkward silence. Wow. Yes I left speechless. It is seldom that I post, but this experience was so weird I will not return to this location. From now on I'll go to the place across the street in Kildeer. Where people respond to you when you address them.
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September 2023 by Rachel P.
I truly cannot handle going to this store with my set list of items and then get hounded 15 times in 10 minutes. As soon as you walk in the door you have to run into every employee in there asking you what you need before you can get to anything. It's an issue every time and I have heard the same from friends and family. If I need help, I promise I will ask. I'm not stealing - watch if you'd like but leave shoppers alone. We are old enough to ask for help. Quit ruining makeup shopping experiences, they don't that at Ulta. I also went for a specific hair item, when an employee told me I should use something else to help my "damaged and frizzy" hair as she said. My hair is in great health, and that's quite the way to sell a product. Please leave us to shop in peace.