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September 2024 by Quinn Skidmore
Cora and her manager could not have been more gracious and helpful during my exchange today. It is few and far between these days to encounter amazing customer service, but I am unbelievably appreciative of their efforts in working to accommodate my need. Thank you is not enough.
I will continue to make all my Kendra Scott purchases in this location!
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July 2024 by Madison Rust
Please note this is “design jewelry” aka costume jewelry. I wore my necklace everyday for 6months and within the first week the glossy coating on my gem chipped off then it turned my skin green right before my birthday!! We went in to the store to return it. They will offer you a percentage off for an exchange but don’t fall for it. Ask for a full refund they will do it. The customer service is good. The jewelry is bad. So if you want something that lasts you should probably go to a jewelry store. But this is the equivalent of SUPREME for jewelry. Good luck!
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June 2024 by Amber Cybul
I recently had the pleasure of visiting the Kendra Scott Color Bar with a group of six friends, and I can't say enough good things about the experience! From the moment we walked in, the staff made us feel incredibly welcome and valued.
Despite our large group, each staff member was attentive and provided exceptional customer service. They took the time to understand our preferences and helped us create beautiful, customized pieces. Their patience and enthusiasm were evident throughout our visit, making the entire experience both enjoyable and memorable.
The Color Bar itself is a fantastic concept, allowing you to mix and match stones and settings to create unique jewelry that perfectly suits your style. The staff's expertise and creative suggestions were invaluable in guiding us through the process, ensuring that everyone left with something they absolutely loved.
The highlight of our visit was how the team managed to give each of us personalized attention, despite the size of our group. They were not only professional but also genuinely kind and friendly, making the experience feel special and personalized for everyone.
Overall, the Kendra Scott Color Bar offers an outstanding experience, thanks largely to the wonderful staff who go above and beyond to make sure you have a great time. Highly recommended for anyone looking to create beautiful, personalized jewelry in a warm and welcoming environment!
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May 2024 by Donna Smith
I would not buy a piece of jewelry from the store or this designer. I had a necklace within three months. The finish was completely off. I brought it back to the store and they said unfortunately some skins lotions, soaps, and normal wearing will take the finish off in a short period of time. They do not stand behind their products. They do not replace a refund for their products, how can you sell a product a necklace and say that normal skin oils will take the finish off?What a rip off!!!
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April 2024 by holly
i was sold a necklace with a stone that was put in angled and the chain also has a small kink. i did the color bar and i didn’t notice the flaws until after i paid. the worker put the stone in for me so i was expecting it to at least be put in right. after seeing this i’m told the necklace is non-refundable? so i literally couldn’t do anything about it. i was also with my friend and she did the color bar and made a necklace and then changed her mind about the one she made. workers are totally fine with this and let her make another one. we get to the checkout and they tell her THEN that technically they’re not refundable so she would’ve had to pay for the two she made. they could’ve at least said something before they let her make another necklace. i think this store needs to clearly state beforehand these necklaces aren’t refundable
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November 2023 by Srinivasu
Excellent place for shopping experience, staff behaviour is good following COVID protocol
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April 2023 by Archana
Love going there for an annual birthday gift. You get a discount! Jewelry is pretty and it’s fun to customize.
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April 2023 by Patrice K
The staff and Kendra Scott are incredibly nice and very helpful.
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February 2023 by Srinivasu Yallavula
Excellent place for shopping experience, staff behaviour is good following COVID protocol
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January 2023 by Timothy Dempski
They had a Christmas event when we visited. Love the singing, however the singing group was so loud you couldn't have conversations. Made shopping hard, second the event brought people in that where only interested in the food and drinks. Which also made shopping hard for hard paying customers.Love the concept of the store and my wife loves your products, just no extremely loud music groups.
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November 2022 by Callie Hooper
I was in store this weekend for a Color Bar party and had a phenomenal time. Special thanks to Molly, Hannah, and Charlotte for their hospitality and making our event so fun. Love the pieces we made and highly recommend the experience.
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October 2022 by Jeremy Fisher
My wife loves this store. Cannot beat 50% off on birthday months.
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July 2022 by Tanvi Shahi
had such a pleasant experience at this shop! i wish i knew the workers name who helped me today she was so incredibly kind and talkative i loved it! super sweet and genuine! will totally be coming back in the future!
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May 2022 by Callie Anderson
I was in store this weekend for a Color Bar party and had a phenomenal time. Special thanks to Molly, Hannah, and Charlotte for their hospitality and making our event so fun. Love the pieces we made and highly recommend the experience.
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April 2022 by Jennifer Friedman
Very Beautiful store. Very Friendly staff.
