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March 2024 by Parth Shah
They forgot to take off security tag
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February 2024 by Brian Miller
Nice helpful people...prices are HIGH...plenty of free parking...selection is ok. Golf stuff does have a good selection but again no more gun sales as it must be run by ....well you know.
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October 2023 by Thomas Kroll
There's a lot of inventory, so you'll find what you need.
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September 2023 by Dave S
They have just about what you need at a competitive price
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July 2023 by Austin K
The manger Andy O was unpleasant to deal with and he does not know how to handle a managerial role.
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April 2023 by Scott Krause
Toni did a great job. Helping me and others. Can't complain
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January 2023 by Larry Martin
Nice staff and decent selection. They were having a nice sale in golf clubs.
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January 2023 by Sarah L.
Had a great experience today at this location. Went in looking for volleyball shoes for my daughter. Todd was extremely helpful, pleasant and knowledgeable. He helped my daughter find the shoes she needed and even brought a stack of socks for consideration which was very thoughtful. He then asked if there was anything else we were looking for and accompanied us directly to the additional items we needed l. He even walked us up to the counter to checkout.It's been years since I've experienced this type of service; it's a lost art! Thank you Todd for a very surprising and pleasant visit. This location isn't as large as the VH or Schaumburg location but I would rather visit this location compared to the others
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December 2022 by Patrick Bateman
Walked in to spend a few hundred on winter boots but their high end stock is gone with over two weeks to go til Christmas and beginning of cold weather. While I’m here let’s pick up some ammo. Gun section is gone with an employees stating the reason as “Sandy Hook.” Employees are in a big hurry to fill the awful floor plan of the store. It is really happening isn’t it.
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June 2022 by Liv G.
Todd in the shoe department was extremely helpful in assisting us with picking out some new pairs of athletic shoes! Very knowledgeable and had great recommendations.
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February 2022 by Zach Gill
Great workers great products except for shoes which a sorely lacking compared to everywhere else sadly but otherwise lots of good useful items
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January 2022 by kris m
If you buy a floor model treadmill. they are not going to load in your vehicle. How can you expect customer to take large equipment from store into their vehicles. And they are not even ready to load the new treadmill and suggesting to rent a vehicle or purchase installation service. Never encountered this type of customer service. I will never shop here.
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January 2022 by Sharon Callaghan
The young man with dark hair has more knowledge about shoes than anyone that I have ever met!I hate shoe shopping as I have back and ankle issues.I did alot of research online before going into the store and knew what I was looking for. .Honestly- I kind of ignored him at first while I was looking - and as he was talking to my husband I realized that what he was saying was not just a way to try to upsell shoes.They didn't have the ones that I needed in stock- but he managed to find a pair that had been returned due to size- so I could try a pair on from the same company and determine which size I needed. .Ended up ordering them thru him and had them expedited ( I wanted them before going on a trip).This was at the end of the end of October- and I wear these shoes every day at work - and during the Holidays that meant some days were 10- 12 hours long.I love these shoes.And I will forever be going back to thises young man to buy my shoes. My husband was so impressed with him that he plans to go there the next time he needs to buy more shoes.We were so impressed with this young man's knowledge! Kudos for this young man!
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December 2021 by Jim Walenda
Stopped by to purchase Hydro Flask for Christmas present as it was 25% off - which was a great deal - until I got to the register to find out that THE BLACK COLOR HYDRO FLASK WAS NOT ON SALE!!! Are we now charging for color choices in our product selection!!! Will everything just become white for manufacturing conceive? YIKES!!!!!
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December 2021 by Mister M.
Very helpful and courteous staff to answer any question or direct a lost shopper. We just bought a treadmill to replace our old one. Staff readily helped us make the deal with another location in Palatine but were ready and able to show all the bells and whistles to me on Friday and then me and my wife today (when she returned to confirm the purchase). With stores in this area plus more across the street and down the road in Deer Park, this can be a great place to walk and to shop and to meet a friend or two for lunch or for business. This location plus the one farther south on Rand in Palatine plus the one at Woodfield and the one in Niles remain among the best of the few remaining sports chain stores in the area -- even during COVID days. Prices can be high on some items but you do get quality. Other areas seem to offer more clearance items and, I believe, more sale items at times. I do support smaller stores but this one tends to be our go-to for shoes, equipment, and some clothing. Always pleasant and always willing to refund on overpayment or missed coupon or other matter. Customer service matters!
