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July 2023 by Christine Dunlap
Had tpms on a few tires stop working. Walmart installed the 1st sensor on the wrong tire. They installed a 2nd one for no charge. I brought my car back to the auto care at Walmart 2 days later as the tech was unfamiliar with this process. Another tech fixed it.
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March 2023 by Teresa Edwards
The 2 gentlemen in the shop were awesome. They were quick and informative. I would definitely recommend this place.Service: Oil change
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October 2022 by Vickie Kidd
Went in for an oil change 4:30, was told they were not taking anymore closed at 7:00 and lady I talked to was very snotty and said she was leaving. Didn't look busy at the time. Big difference when I went to Mt. Zion location. Very polite and great service. Might have to change my location. I know places are understaffed but at least try to be polite.
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October 2022 by Dale “1treasurehunterdale” Hurst
At this point 1 star, called numerous times and no answer...
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March 2022 by Mike Holman
Very fast. Everyone very nice and talkative. Will be back
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March 2022 by Carol Sloan
I've used many Walmart Auto Centers over the years and while this one may not have the friendliest or most attentive workers, they're some of the best! I took my Jeep, less than 2 years old to the Jeep dealer 3x in the first 2 years because of a slow leak in a tire. They always told me they checked and it was fine. I had to allow for temp changes. In just 1 tire? By 10lbs difference? I finally asked Walmart to check it when I went for an oil change. They found the small nail right away and made the repair. No problems since. I'll take their thoroughness over friendliness any day and just chalk it up to focus. Thank you!Services: Tires
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March 2022 by Debra Wilson
I have gone there at least half a dozen times to buy new tires but they are always so busy that I can never get in. The last time I was there at about 2 PM they told me I had 7 cars in front of me and they closed at 5. I am willing to wait up to an hour to be able to get service, But like others I cannot just leave my car for them to take care of when they get the time, And certainly don't want to sit there and wait for 3 or 4 hours before they get to it. The customer service is not that great, They act like they could care less if you bring your car to them or not. I was told I could not get any appointment for service on my tires unless I bought 4 tires. I only needed to buy 2.
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March 2022 by Paul Lynch
Couldn't tell you how the auto center is because they literally had it closed. Needed a battery and couldn't get one. After getting on line and showing it closes at 7, I figured I would head that way since I had two hours. However, they are just closing whenever they want to now. It doesn't surprise me with this Walmart.
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January 2022 by Maeleen Byrd
Good service but the wait was crazy to be serviced but that's where I go to get me car care
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November 2021 by ARTHUR WOODS
Good prices here but they need more employees because you'll be waiting a long time if you don't have an appointment.
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September 2021 by Christal Ridgley
Not good. Haven't heard anything good about it. Took just short of 4 hours to change oil and rotate tires. We where the second person there that morning. We went to walk around the store for 2 hours. We actually got into service 10 minutes before listed on ticket. The computer system wasn't working that morning. So had to wait while it rebooted itself. Several people came in after us somewhere around 5 or 6 cars. Came in after us. All but one other person left hours before us. Nobody had an appointment. Since I called and talked to 3 different people on different days. I was told it was first come first serve. It didn't happen that way. We felt like they where deliberately treated us this way. At one point they had brought the car in after about two and a half hours to get oil changed . We where the only ones there. They put our jeep up on the rack took all the tires off and left it there for another 1/2 hour or so. While they stood around and talked to each other. Someone even went on break. One of the women who had come in shortly after us came back after 2 1/2 hours while they went to breakfast. She was surprised to see that we were still there. About an hour after after she came back . We where both still there. WORST Experience Ever. No wander they are laughed at more than respected. We watched three different shifts come in to work that day. A job that should have taken about 1 1/2 hours. Lasted way longer than needed to. The fact that they left out car up on the racks for over 2 hours with nobody working on it is totally unprofessional. If it wasn't for the fact that my husband bought all four tires there. An he bought the extended tire maintenance and lifetime rotation . We wouldn't use there auto service or oil change at all. It's not worth the problem it caused . Not worth the wait.
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May 2021 by Donna Sullivan
Was at the store for over 2 1/2 hours for oil change and tire rotation and was the only car there. Would never come back here again
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May 2021 by Jamie Browning
Waited almost 4 hours for 2 tires!
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February 2021 by Beverley Gilbert
Friendly and very helpful staff
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October 2020 by Carissa Joplin
My husband took his jeep to get an oil change and they never changed the oil filter when we called they said to come in when we got there they took a look at it and said they changed it because there was a date written on it.