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January 2024 by Suzanne
They are closed today at 6:20 pm. I wish they updated their hours or left a note on the door that they closed early. I hate the inconsistency of this location.
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January 2024 by Joshua
The one star is strictly because of the older black lady that works there. She is about as rude as they come and should not be working in customer service. Hopefully someone that works there or her sees this. She's rude!!
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February 2023 by Ryan Travis
Walgreens has cut it's pharmacy hours, frequently requires you to use the drive thru, and no longer opens on weekends - this after the nearby store on Pershing did the same thing. Might as well use mail order!
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January 2023 by Ellie Hopper
went to this pharmacy for over a year, never had issues until recently. have now waited over THREE weeks for my prescription to be filled, with my doctor sending the prescription over multiple times. Claiming its both, "ready tomorrow" or "not in the system". Personally calling only had the pharmicist scream at me. Don't worry, its only time sensitive medication where missing just one dose has lifelong negative consequences. Nevermind its also readily available with no shortages of any kind. No big deal I guess, just actively sabatoging people. Never going back there again, never trust your medication to this place.
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November 2022 by Lindsay Roman
Clinic sent our prescription here accidentally instead of Walmart. We mistakenly believed them when the pharmacy tech told us it was ready over the phone. It wasn't, it wouldn't be ready for over an hour.
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October 2022 by Blair Bruns
Poor customer service. Untrustable. Wife had a C-section and needed pain meds filled. Hospital sent it over around noon. I had to go back twice and they weren’t able to fill by the end of the day. I can’t risk not being able to have medications filled for my family, and neither should you.
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October 2022 by Melissa L.
Pharmacy is a nightmare! Long long waits and lines! Rude and unhelpful pharm staff.
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September 2022 by Scatman N.
I've had mixed results visiting this location in Decatur. Usually very busy due to location near interstate highway and shopping center. Sometimes I'll catch a break and visit during a lull. No better nor worse than any other.
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July 2022 by Joseph Webster
My wife had a spider bite and was prescribed an antibiotic that is known to cause problems with those who are allergic to penicillin. The doctor didn't catch that for some odd reason, but the pharmacist did. Very grateful to Walgreens and the pharmacist for catching this beforehand
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July 2022 by alice hilliard
I know they do their best. Shortage of labor and pharmacists everywhere
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June 2022 by D C
Went to get COVID shot, scheduled appointment for 10am, didn't get shot until 11am. Pharmacy wasn't busy. Why have an appointment if you're not going to keep it?
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April 2022 by Ethyn O'Connell
Had an absolutely great experience at this Walgreens. Customer service was unparalleled and they made my prescription pick-up process as easy as ever. Definitely recommended.
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April 2022 by Randy J.
This is a nice little Walgreens. The staff was nice and helpful. It had a good selection with some sales. Overall, I had a good experience here and would return if I'm ever back in town.
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December 2021 by Konrad Nowak
If I only could I would give negative star. I work for instacart. I could not find one item so I politely asked where can I find it. I got really rude response that "we" should do our own groceries. I felt embarrassed and I felt like I did something wrong. I will never step my food to this store again. I will never recommend to buy there. I'll tell everybody not to shop there. I decided to use Walmart pharmacy as my primary. If you don't want to feel like 2nd valued customers I recommend to do the same.
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August 2021 by Angela “Anjie” Norman
A little pricey but always good products and people there to answer questions.