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March 2022 by Sydney White
Tre helped me out on Saturday and he was great! He helped me upgrade my XR to a Iphone 13 with no problems. He explained my offer to me and what features I had available! Even when we had to wait for my phone to update, we engaged in a friendly conversation for the mean time. T-mobile is lucky to have him!
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February 2022 by Ashley N.
High turn-over, the manager does not appreciate his workers and will tell them not to call him. Blame them for everything being wrong that he tells them to do, not show up to his own meetings with an entire staff waiting on him, schedule people for work and change schedules last minute due to improper staffing, forced employees to sell products that aren't required to be sold to a customer with threats of job loss due to his leadership displaying this on conference calls, spends more time on phone than doing ops then blames everyone else because of their negative attitudes and says that it is always their fault, continually telling people they are negative and the reason his team is failing, etc. five managers have quit or been terminated, consistently told to sell or be off the team, tons of stress, no appreciation for the amount of pay we receive. It is sad that a company feels this is an acceptable way to lead people.
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January 2022 by Katasha Stoner
Ashley was awesome! I enjoyed working with her while purchasing my very first Apple Watch and upgrading my XR to Apple 13. She explained all the features for each device for me. She made the transfer so easy for me. She's detailed oriented and professional.
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January 2022 by Dawn Stowell
Ashley is the greatest ever! Super friendly and helpful! Love her!
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January 2022 by confidentand ambitious
T mobile has great customer service. Ashley acknowledged my presence the moment I walked through the door. Was friendly, answered all my questions and went up and beyond when an issue arose at the time of a transaction. Would definitely recommend.
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January 2022 by Travis Johnson
Quick service. Ashley was able to get me a good phone and great deal. Store was very busy but she was efficient and professional.
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December 2021 by Retha Dotson
I had a very pleasant experience at this TMobile store!..Assistant Manager, Ashley was so outstanding and amazing!.. She went above and beyond to ensure that I wouldnt leave without getting me a replacement phone..as my phone went on the "blink" and she was able to get me a better upgrade than what I previously had and within the price range I could afford, since my previous phone was already paid off!.. She explained step by step of the process of upgrading and got me setup for the most part of my phone!..only part I needed was to transfer my files from the Google cloud if they were backed up..but unable to do before leaving store because I needed access to my alternative email to get a code; therefore, I had to wait until I returned home to login my computer... Ashley did let me know that I can come back next day to ensure the final process is completed and there would be another associate to assist, since she would be off that day!!..Thank you, Ashley for assisting your customers and providing us with great, friendly service and a caring attitude!..you Rock!!?
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November 2021 by Anneke Smith
This might have been the best customer service I’ve received from a service carrier. Outstanding and cohesive team there. My best friend and I were just switching to IPhones and Chris, Will, Kegan, Lisa and Janet made sure we were all set up for a smooth transition. Totally recommend this location 5⭐️??
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November 2021 by Mary Kinney
Ashley was wonderful helping us upgrade to 5G!! She made the process painless. She is also a great multi-tasker??
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September 2021 by Rich Parker
Ashley set me up with a new A32 and the process couldn't have gone better. She explained ever detail. Very positive experience.
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September 2021 by Linda Rizza
Ashley was great. She found a deal to help me out when I lost my phone!
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September 2021 by Chris Adams
Will and Ashley were great. Very knowledgeable
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September 2021 by April Bigler
These guys are THE BEST! Saved my life. Great deals great staff. Thank you so much!
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August 2021 by LaSchelle Rule
Has some issues with another store with poor service and this store more than made up for it! Christopher was very pleasant and helpful. I so appreciate Will and his knowledge of plans and services and his excellent customer service. He knows his business and is passionate about taking care of his customers!
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July 2021 by Alicia Walden
Will Davis has helped me many times with issues i've had with phones I've had. He has even helped me with purchasing a few phones and gave his best advise and effort towards getting me the type of phone that I like and that also fits my budget! Very hard working man.