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November 2023 by Mariah Ashley
Please be weary of this speedlube! I have a 15 cadillac ats and a 15 dodge charger rt. I've been going here a few years but recently I have been having problems with both cars. I took my cars in on separate occasions and months apart for some reason both my cars have been leaking fluids. I mostly drive my charger so one day I noticed a leak on my garage floor I called speedlube the guy did come to my house to start fixing on the problem than after we took it up to the store and they "fixed it" my charger is still leaking it never EVER has leaked until the last oil change in August. My cadillac which I've had for years now and I keep up my maintenance on that car as well. It was leaking oil from an oil change they did. I took it to the local cadillac dealership and they fixed the problem and I found out speedlube was charging me $106 for my oil change and the cadillac dealership is $69 plus tire rotation and more. I am completely upset with this place now I have to take my charger to a dodge dealership to get looked at also I forgot to mention someone cut my windshield line on my charger at speedlube when I got an oil change and how I know this is because no one had been under the hood of my car when I bought it but a speelube employee. I highly recommend if you have a car you want to last please don't go to this speedlube. I hoping nothing happens to my charger because I will not be happy since I know the issue started with them.
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October 2023 by WHODINI 20
Will never go here again. Someone caused my transmission lines to leak and they refused to take the blame. Which explains why they pulled my car outside of the bay area when they got done.
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August 2023 by Kalub k.
Great experience. Maybe to fast. Exactly what I would expect except faster than McDonald's..
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May 2023 by Love Luna
Customer service great. Thank you for airing up my tires
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April 2023 by LaJaus Haüs
These guy's really know their stuff when it comes to vehicles. Very young, and knowledgeable. They serviced my Hummer in a timely manner, very polite, and the facility was extremely clean! I Definitely will be using this Speedy Lube as my home Oilchange.Service: Oil change
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March 2023 by MaFreeman
I told them I wanted to Valvaline oil and asked if they had Valvaline and they said YES but I do not believe the put in Valvaline oil. I am upset about that.
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March 2023 by Cindy Powell
Great workers and friendly staff a lot better than the last time I was at this location!!!!!! Sterling is a GREAT manager as well!!!
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January 2023 by Lilo Jones
Sterling and his crew are very knowledgeable, and polite.
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December 2022 by Richie Romero
HIGHLY RECOMMEND THIS LOCATION. I needed an oil change before going on Christmas vacation, Walmart had a 2 hour wait and when I called this place they said we can get you in and out in 20 min. And they DID! excellent customer service and they didn't try to sell me on a bunch of things I didn't need!
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July 2022 by Robert White
Service was quick and people friendy.
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June 2022 by Craig Sibthorp
Service rep tried to tell me that I would need to change oil at 5000 miles. My Pilot has an algorithm that tells me when the oil needs to be changed, not mileage. He was so intent on the mileage figure that he was very reluctant to reset the algorithm. If I go there again, I hope I don't get him.Service: Oil change
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December 2021 by joshua dubson
When I left after getting a full service oil change, I noticed a little while later that I had a flat tire. When inspecting it I noticed the valve stem core was loose. I took it back to the Speed Lube on Pershing, after they "fixed" it I inspected it I found that they lied and it was not fixed. My advice is to go anywhere else to get a oil change.
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December 2021 by Tammy Hoffman
I take both my vehicles to Speed Lube outstanding customer service and are trust worthy. I highly recommend the store on Pershing and on Oakland on the west end of town.
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November 2021 by Brenda N.
I went to this Speed Lube on Pershing rd in Decatur, Illinois on November 6th to get an oil change. It was $69.99, but that was the starting price. The said I needed windshield wipers and that would be $20. When the bill came , it was $100. We had a $5 coupon. They said they do not accept coupons. They charged me $27 for the wipers. When the clerk said it was a mistake, he offered us $2. which we took. What a RIP off and a crock.
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September 2021 by Jason Rhoades
Rip off. They will try to push and sell new shoes to a footless person. I asked for basic oil change, they did full and charged me. Taking the gamble the customer wouldn't complain and just pay it.
