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August 2024 by Daily Life
Charged us 90 bucks for antifreeze when we asked them to change our thermostat on our vehicle... Instead they told us what we already knew about the car .. would recommend going elsewhere for cheaper faster service!!
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June 2024 by Bob Morris
Had a thermostat replaced by them saving me a lot of money over the dealer service price
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June 2024 by Larry Nelson
I called to see how much it’ll be to change headlights, and of course the price of labor. I told the lady on the phone that I am not aware if it’s not bulb or the wiring and explained what the headlight would do. I told her I would drop it off to the shop and leave it there overnight, which I did. The following day she called saying it’s the bulb and gave me the price to fix it.
I have ordered my own bulbs online but unfortunately they weren’t arriving on time before I was taking my car out of town on a trip.
So I specifically informed her that I would be by to grab my car either that night, or the following day and I’d return her when the bulbs was in.
I pull up after they had closed and my car wasn’t outside. A middle aged white guy I seen coming outside and I asked him about my car.
He said it’s inside with the front bumper off.
That isn’t an issue because I know you have to do that to reach my bulbs on my car, but I told him “I called yesterday saying I was coming back to get my car…”
He said he had to take it off in order to know if it was the fuse or bulb.
But again, I understand that, yet the lady on the phone did not say yall was going to take it off. She already gave the price. Why would she give me the price to something if she didn’t even know that’s what is was? And why would she agree to me getting my car tomorrow if knowing the bumper would be off.
So me and the guy went back and forth for a little minute before I see he was getting irritated cause he felt like I wasn’t understanding. He caught himself saying “I don’t know how many-“.
It’s $243.00 to put the bumper back on, something I didn’t tell them to take off…
They’re clearly incompetent, and if he’s the owner that the other reviews are talking about, he’s clearly hotheaded and lacks customer service skills.
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June 2024 by Kelli Andrews
This is a great establishment!
Everyone is very nice
Reasonable prices
Thank you, Lindsay !
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May 2024 by Mike Brant
Prices are decent. Service is great! Quality of work is excellent! As far as Integrity. They are honest, polite and a hard working group of people. I Will not go anywhere else.
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May 2024 by Gummi Schwent
Great service from Lindsey, Brandon and Andrea. Definitely will revisit... hopefully not too soon though.
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March 2024 by Scott Roy
The technician that helped me out was very professional, although he had bad news for me about my vehicle (truck) the frame had severe damage that could not be repaired and was too dangerous for him to even lift the truck for safety reasons. The man felt a little bit sorry for me I would like to think and didn't charge me for inspecting the condition of the vehicle.
Thank you all for doing that because it helped mentally more than you could imagine.
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February 2024 by Gavyn Davis
Made an appointment 30 mins due to them closing for the night for the week after was told I was on it. called today the day before and was told I wasn’t on the scedhule and there wasn’t another opening for another 2 weeks !
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August 2023 by Leia's Hope
They have worked on our transport bus several times. The owner and staff is very nice and helpful. The prices are fair and the work is timely. I recommend them to anyone needing work done on a vehicle! Also love getting to hang with the shop dog!Services: General repairs & maintenance
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August 2023 by Anthony Smith
I dropped off my Chrysler 300 to have the squeaky noise in the rear suspension fixed. They quoted me one price and I paid the money and they said it would’ve had to do it the next day but they did not. In fact they had my car for two weeks, after I already have pay them the day I dropped it off this place I would not recommend to anyone they are scammers and then when I went to pick it up my car, three days later, drove it for two days and broke down on me had to have a tow truck come and take it to my dealershipService: Steering & suspension repair
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June 2023 by SalitaEileen
Needed AC fixed on car, called to set up appointment. Shop said they performed ink detecting flush through system to spot any leaks & I needed new AC condenser. Charged $580 to replace. Called when it was done, I paid & drove off. AC was not working still. Called shop & told them. Owner said bring car back, maybe something else. Drove back, he opened hood, smacked 2 boxes & asked me if that made AC work. It did. He said I have bad relays, need to replace those now too. I asked when can we do that? He said needed to order them, maybe a week. He then drops my hood down, hard. So hard it actually bounced back up. He started slamming down on it, repeatedly opened & slammed it shut. It would not latch. He told me my latch was broken, but it must have been broken before. I said no it certainly was not broken before. He said since car is old he’ll need to call around junk yards to find replacement. In meantime he rigged it to stay closed so I could drive home, but I cannot open it & he told me to stay off highways & not drive over 50mph. Week later relays are in. Took car couple days later. Charged for parts $64, but when l owner comes back in he says, “ I have good news & bad news. I didn’t have correct relays for your vehicle, but was able to make these work, however your charge is down 50% meaning you have another leak. AC may only last for 2 weeks & then you’ll have to bring it back in for another diagnosis. & repair..” I’m totally confused, l I already paid $580 to do just that, AC still isn’t fixed & Im told I have to do it all over again? I ask, “Why wasn’t leak diagnose first time & fixed when you did fluid trick?” He tells me it must have been a small leak bc it didn’t show compared to larger leak. I then suggest l the leak doesn’t sound small since we just charged AC a week ago & it’s already down 50%. I tell him I have a Cadillac that had small AC leak last year & it lasted all summer. He got an attitude & said, “How can I answer that? They’re obviously not identical leaks” I reply I wasn’t implying they were, but was only confused why he didn’t find this leak the first time & is saying it’s small when it’s behaving like a large one. He threw up his hands & said he’s just telling me what he found & walked out, leaving me with the Sec. who was giving me bill to pay for the $64 relays just installed. I ask her, “What about my latch?” She said she had it written down, that she’s sorry & will write down its urgency. She also said she’ll talk to owner about other leak & call me back. 5/26 - 6 days later, AC stops working. Didn’t last 1 week. Called shop asking update about leak & latch. A new Sec. went to speak to owner. When she gets back on phone says, “I’m totally in the dark about this, but owner said he’s refusing to ever work on your car because you apparently got an attitude with him last time you were here & that he was just trying to help you out” I said excuse me? I explained the situation to her & that it sounds a lot more like he charged me close to $650 for a repair he didn’t fix, was trying to charge me more still & now get away with not replacing my latch. She again said she can’t do anything about it.Service: Air conditioning
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May 2023 by Sabrina E.
Needed AC fixed on my car, called to set up appointment w/ South Shores Auto. Shop said they performed ink detecting flush through system to spot any leaks & I needed new AC condenser. Charged me $580 to replace it. Called when it was done, I paid & drove off. AC was not working still. Called shop & told them. Owner said bring car back, maybe something else. Drove back, he opened hood, smacked 2 boxes & asked me if that made AC work. It did. He said I have bad relays & need to replace those now too. I asked when can we do that? He said he needed to order them, maybe a week. He then drops my hood down, hard. He dropped it so hard it actually bounced back up. He started slamming down on it then repeatedly opened & slammed it shut. It would not latch. He told me my latch was broken, but it must have been broken before. I said no it certainly was not broken before. He said since this car is old he'll need to call around junk yards to find replacement. In meantime he rigged it to stay closed so I could drive it home, but I cannot open it & he told me to stay off highways & not drive over 50mph. Week later my relays are in. Took car there a couple days later. They only charged for parts $64, but when the owner comes back in he says, "Ok so I have good news & bad news. I didn't have correct relays for your vehicle, but I was able to make these work, however your charge is down 50% so that means you have another leak. It may only last for about 2 weeks & then you'll have to bring it back in for another diagnosis. & repair.." I'm totally confused, because I already paid $580 to do just that, AC still isn't fixed & now he's telling me I have to do it all over again? I ask, "Why didn't you diagnose this leak first time & fix it l when you did fluid trick?" He tells me it must have been a small leak because it didn't show compared to the larger leak. I then suggest that the leak doesn't sound small because we just charged this AC a week ago & it's already down 50%. I tell him I have a Cadillac at home that had a small AC leak last year & it lasted all summer. He got an attitude & said, "How can I answer that? They're obviously not identical leaks" I calmly expressed I wasn't implying they were, but was only confused why he didn't find this leak the first time & is saying it's small when it's behaving like a large one. He threw up his hands & said he's just telling me what he found & walked out, leaving me with the Sec. who was giving me bill to pay for the $64 relays just installed. I ask her, "What about my latch?" She said she had it written down, that she's sorry & will write down its urgency. She also said she'll talk to owner about other leak & call me back. Today, 6 days later, AC stops working. Didn't even last 1 week. Called shop asking update about leak & latch. A new Sec. went to speak to owner. When she gets back on phone says, "I'm totally in the dark about this, but owner said he's refusing to ever work on your car because you apparently got an attitude with him last time you were here & that he was just trying to help you out" I said excuse me? I explained the situation to her & that it sounds a lot more like he charged me close to $650 for a repair he didn't fix, was trying to charge me more still & now get away with not replacing my latch. She again said she can't do anything about it. My guess is he damaged something while doing initial repairs & didn't want to stand by & correct his mistake. I paid almost $650, nothing got fixed & more damage was added. SCAMMERS. Filing with BBB.
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February 2023 by kendell Joplin
Great people! W is the best mechanic they have!
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December 2022 by Timothy Cobren
They had my truck for 3 months tho swap out the engine. Now my poor truck sits next my garage because they didn't fix it right. They will not fix it with me paying them more money and no other shop in this area will touch it
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September 2022 by Carl Leming
Went above and beyond to get my vehicle done so I could leave town.
