-
November 2023 by Mushii Luvs
Went here year's back as a kid bc our car popped a tire on family vacation and it couldn't be fixed until the next morning. From what i remember, staff and the rooms were incredible, especially for a last minute reservation in a pinch. Still grateful about it. ?Noteworthy details: Kind when you're in an emergency. Great people there.
-
November 2023 by Chad Bice
Great, clean, and quiet hotel. I didn’t try the breakfast but it’s definitely a nice area in the hotel.Rooms: Spacious and comfortable. The round end shower is a nice feature of Sleep Inn!
-
November 2023 by Bri Love
Customer service was horrible. The rooms were disgusting every room you go in the entrance light does not work. I had gotten a room that had mold on the ceiling and all in the air conditioner. Of course I took pictures and video. If you just happen to wake up late and need a 30 minute check out clearance they will not give it to you but they also won’t tell you if you're there at 11:55 they’re going to charge you for another day.Barely have breakfast together and out at the right time it used to be one of the best hotels in Decatur now is just rundown like a motel six. I’m just very disappointed
-
November 2023 by Alyssa Robin
DO NOT STAY HERE!! there was BED BUGS. The mangement was so RUDE they would not give me a refund even though i SHOWED them the bugs. They acted like I was crazy! And acted like it was a HUGE INCONVENIENCE to give me a different room. This place and the staff are disgusting I Will NEVER RETURN TO ANY HOTEL RUN BY THIS COMPANY!
-
November 2023 by Brian Jarvis
My stay was great my room was great the night shift guy was a little sketchy and paranoid when I was getting photos for my review he thought I was videotaping him and refused to come out and give me a receipt for my room finally he did, but the day shift crew was very nice, the breakfast was lacking nothing in the hot trays Honey Buns cold biscuits gravy
-
November 2023 by Matthew Gocker
There's nothing that upsets me more than booking a hotel based on amenities that aren't available....pool and hot tub closed!!!!
-
November 2023 by Shoto Todoroki
The staff is so rude! Hello customer service is supposed to be most important and there were bugs In both beds in the room. I'm assuming bed bugs but I'm not sure. Spiders and ants thru out the room. Mold in the shower area and pool area. This place is disgusting. They said they couldn't switch my room so I just left. Trying to get a refund but apparently I'm a liar
-
November 2023 by Nick Robinson
Absolutely best customer service. I dont know what others are saying. The customer service was great. Chris helped me get the room i wanted before he got ready to leave. Most people don't even answer the phone if they are leaving in ten minutes. The shower was amazing. The shower has a light and a glass door. The water was hot, and the sprayer was on point.The rooms are big and clean. The breakfast was great. Cheesy eggs, biscuits, and gravy. Waffles. Hunny buns and donuts.
-
November 2023 by Andrew White
If you're looking for a "nice" hotel, keep looking. If you want a relatively cheap place to stay close to the interstate and don't mind rude staff, run down rooms (mine had a broken bath exhaust fan, broken toilet paper holder, broken desk chair), and noise, this may be the place for you!Also: just noticed the yogurt at the breakfast bar is expired BY OVER A MONTH! It's not rocket science.
-
November 2023 by maxso madsen
horrible service i arrived late after i prepaid for my room and was dismissed by Sharon who works at the front desk she canceled my room and also would not let me speak. she kicked me out of the hotel after i paid im not sure if it was because of my race or what? but i was very offended and would not recommend this hotel to anyone. I thought it was just me but she refused to answer the guest in front of me either. please pick a different hotel. She did not offer me my money back either and i paid for 3 days
-
November 2023 by Misty Buehler
Staff had major attitudes and acted as though you were putting them out. There was a mix-up with payment on their part. I hope that I didn't get charges more than once, but I won't know for a couple of days. There was no pool or spa to be used as it was out of order with no known fix date. The carpets looked very aged, and there was a horrible need for cosmetic repair inside. All that said, it was atleast a place to sleep.
-
September 2023 by Brittni
Housekeeping in the morning is ridiculous. They will knock and wake your kids up knowing you plan to check out that day, so there is no reason they can’t wait until you leave. It’s like they’re trying to rush you out of the hotel so they can get their job done faster. Yet, they stand around in the hall talking on the phone and to each other very loudly in the morning, gossiping & not cleaning anything. And the air conditioners are humid and full of mold/mildew. The carpets are filthy & sticky to the point you have to walk around your room with shoes on. It’s an “ok” hotel, especially compared to others in the area that are much worse.
-
August 2023 by Adrianne Tribbett
Ants were crawling all over the place and crawling over my children. It was absolutely disgusting. The vending machine took my 10 year Olds money she had earned from chores for the trip. The staff at the front desk were extremely disrespectful to me and my kids. The pool was closed leaving my family sitting in our rooms for the day. There were very loud people blasting their music right outside out window and nothing was done. It blows my mind of the women they hired to tell me that this is what I get for staying at a two star hotel. That was very rude and we WILL NOT be coming back here again. Next time we will just have to stay at the nearest Durey Inn. I am absolutely positive that a one star motel would've been better than this!!
-
August 2023 by penny mears
Room was okay. Blood smear on wall. Cute decore on inside. Bathroom sink too low and shower was slick and tilted. Nearly fell. Breakfast was awful. No juice, milk warm and couldn't get water. Nothing but butter for condiments. Biscuits hard as rock and gravy barely warm. Opened a yogurt and it was spoiled.
-
June 2023 by Deborah Thomas
Hotel was clean, beds comfortable, great breakfast and Newsmax on TV! Dog fee was high, hallways were noisy, shower faucet and luggage cart needed repairs.Nearby activities: Pilot gas station and P.O. nearby were helpful.
