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September 2024 by Adnan Ademi
The worst experience I’ve ever had. They came in late on the hours they told me and they didn’t clean up after themselves. And my windshield wiper dose not work. I called them and they told me to tighten it yourself.
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May 2024 by Caine Donaldson
I'd advise you to not work with this place. Obviously safelite big corporation seems like place to go might even be the best price you can get. But don't go with them low quality techs don't truly care about there job miserable. Support your local glass shop even if it's 30 bucks more!
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March 2024 by Steve Brown
Was faster than than they had said it would take and good job on windshield.
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March 2024 by Linda Davis
Didn't take long to fix the ping on the windshield very nice people
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November 2023 by Virgil Gingerich
Tech did an excellent job on the replacement but left glass shards laying everywhere. Made no attempt to clean up the glass fragments!
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September 2023 by Chris Brewer
Best in the Midwest
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August 2023 by Ashlyn Lowery
DO NOT RECOMMEND ‼️I’ve been dealing with them for about two weeks. The communication and the service is absolutely horrible. The insurance was covering it and they knew that. After I picked up my car they told me I owe $500. Nothing no was mentioned when I got the quote, dropped off my car or anything. It was all covered, and there was no communication. I had to run around town back and go to the insurance place and they covered it from the beginning like how it was in the system. So make sure before you give them your keys you know all the details. I normally don’t do this but as a business woman myself this is no way to conduct a business or treat customers. Be understanding, sympathetic, and fully communicate with your customers. So they will come back to you for future business. I will not be back.
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August 2023 by Robert Cooper
For several years, I have used Safelite across the country to replace several windshields on my semi truck. It has never been a problem before now. Done fast, efficiently, correctly and safely every time no matter the location. Always a fair price. I scheduled an appointment for Wednesday. It’s Monday. I went in to find out why the price of a replacement window had almost quadrupled. At that time, I was informed that Safelite no longer works on semis. I asked about the appointment for my windshield repair and was told they were going to call me later about canceling. If you weren’t going to do the work, then why allow me to set up an appointment? I’ve now lost an entire day’s revenue as a small business owner because of the lack of communication in a timely manner from them. I had to set aside an entire day for this repair. It’s the 21st century. Safelite can afford to post on their website, the only place you can schedule an appointment, that they’re no longer working on semis. The local office suggested I go to the dealership which is an hour away and who also uses Safelite! Needless to say, Safelite will not be getting any of my business ever again.
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August 2023 by Kimmy Rucker
Thank you for great customer service and everything works great now!
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March 2023 by Dave Ducy
Got a chip in my windshield they got me an appointment the job done in a timely manner and they explained the warranty to me nice job
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February 2023 by Christina O'Brien
Couldn't be more impressed. Worry free, I would definitely recommend it!
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October 2022 by Steven D
I like that they have weekend appointments. There was a couple mess ups with which windshield I needed(one was my fault, the other theirs) but the replacement was done in less time than estimated so that was good. The guys working here are pretty nice.
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September 2022 by Steven Dallas
I like that they have weekend appointments. There was a couple mess ups with which windshield I needed(one was my fault, the other theirs) but the replacement was done in less time than estimated so that was good. The guys working here are pretty nice.
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September 2022 by Jim Stapleton
Slower at the shop than the mobile guys are
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September 2022 by Travis Becker
There answer machine has no option too ? talk too real person and just hav simple ???
