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June 2023 by David Smith
All employees are so nice and very helpful.
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June 2022 by Mr T
5-27-22 4:06PM - I was in town from Florida on real estate business, the teller, an older blonde woman, and manager, a younger guy with a high pitched voice, would not honor a cashiers check written from a local title company. Their only resolution was "go to the downtown location." I told them I was from out of state and I needed the money to close another deal but they did not care and they seemed to enjoy telling me NO. Because of this my other closing was delayed and I have to travel back to Illinois from Florida again. Also, all the real estate agents involved, the seller, and the construction company all have to wait. I did the math and this act of ZERO customer service cost me about $5,000.
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April 2021 by Lisa D.
Horrible and rude. Lazy people that were obviously very unhappy with their own lives so they couldn't be bothered to do their job. Male banker up front and a cackling woman in the back.
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October 2019 by charity miller
I wish they had a phone number that could be used to call and ask a general question. I had to spend 23 minutes on the phone just to be told that I would need to go in and speak with someone.
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July 2018 by Tom Siron
Madonna is by far the best teller I have ever had the experience of working with. Great customer service.
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July 2018 by A Mihm
Tring to find the phone number for this branch is IMPOSSIBLE
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August 2017 by Derrick Bradshaw
Michelle makes this branch.
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March 2013 by Sharilyn Hannon Russell
They need to speed it up with service
