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November 2023 by Rachel Sapp
Location on 1st Dr is not a good pharmacy. Short haired, blonde staff member is rude. Got there with my sick 1 year old at 12:45. She told me they were working on it but their lunch started in 15 minutes so I will have to wait until 1:45. The prescription had been called in the day prior. How inconsiderate to have a mom walk around a grocery store with a sick baby for an hour instead of taking a few minutes to finish filling the script. Crazy.
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June 2023 by Jessica Collins
They are usually quick and professional.
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June 2022 by pete calhoone
The web site is great, can manage my own medicine. App is great when I'm on the move
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September 2021 by Jeremy Atteberry
It's hit or miss, if they'll have your medication. You'd think they'd have it, ya know, being a pharmacy. There's been numerous occasions when they have some of the medication. And i don't mean a half a month's worth, I'm talking three days worth. But they don't tell you, even when you call them right before you head there, and the app says it's ready for pickup. They don't seem to care. I guess it's not their medication, so it doesn't bother them. The sole reason i go there is to get fuel points. I guess I'll try the other two. Hopefully, they receive inventory more than once a week. Or, at least, don't just pick an arbitrary number, based off nothing, when doing inventory. I hate giving bad reviews, having been in the service industry, in the past. But, it's ridiculous when you don't have your medication, that you need, for four days out of the week. I understand things happen. But when they happen so frequently, it seems like incompetence. But hey, They've been polite a couple times, so there's that... don't waste your time, money, or sanity at this pharmacy. They, literally, just ruined my Christmas, and my relationship, with my girlfriend. I can no longer go to her family's Christmas because, apparently, the new "man" as head pharmacist, is the worst person ever. On a positive note, the rest of the employees, for the rest of the store, are great. I wish i could give this no stars.
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July 2021 by Gary M
Worst pharmacy I've ever dealt with ...always screw up your pills..never answer the phone ..and never have your prescription done when they say...
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February 2021 by Katherine Williams
The pharmacy manager is rude and always talks over you when you are trying to discuss service issues. I have brought my hospital script in after directly being released from the hospital and she makes you wait upto a day before filling your meds. She told me the day of dropping off a script and waiting for it is gone and I should just get over it. She has no concern for the actual people who use the pharmacy. Definitely not your helpful family pharmacist. Saddens me greatly .
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January 2021 by Jeremy
It's hit or miss, if they'll have your medication. You'd think they'd have it, ya know, being a pharmacy. There's been numerous occasions when they have some of the medication. And i don't mean a half a month's worth, I'm talking three days worth. But they don't tell you, even when you call them right before you head there, and the app says it's ready for pickup. They don't seem to care. I guess it's not their medication, so it doesn't bother them. The sole reason i go there is to get fuel points. I guess I'll try the other two. Hopefully, they receive inventory more than once a week. Or, at least, don't just pick an arbitrary number, based off nothing, when doing inventory. I hate giving bad reviews, having been in the service industry, in the past. But, it's ridiculous when you don't have your medication, that you need, for four days out of the week. I understand things happen. But when they happen so frequently, it seems like incompetence. But hey, They've been polite a couple times, so there's that... don't waste your time, money, or sanity at this pharmacy. They, literally, just ruined my Christmas, and my relationship, with my girlfriend. I can no longer go to her family's Christmas because, apparently, the new "man" as head pharmacist, is the worst person ever. On a positive note, the rest of the employees, for the rest of the store, are great. I wish i could give this no stars.
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October 2020 by Jon Moore
Excellent customer service?
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July 2020 by daniel oram
I go there but the service is not as good as it use to be... Takes them hours to fill a prescription... And dont trust their auto call that lets you know when a script is ready... Because its not always ready...
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April 2020 by Dan Delatte
Not pleasant people to deal with.
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March 2020 by Frances Schlosser
The man pharmacist is horrible asking questions he doesnt need to ask.I woulsnt call if it wasnt important..lost money and time i pay for my scripts they messed up and woulnt do anything...this place is a joke...!!!!!!
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December 2019 by May Ray scrubbie galz
I am tired of waiting for my medicine for an hour after you have called them and told them to have it ready as soon as they open app and you go to town and you come about 3 and they still don't have it filled I'm getting very angry about this my mom doesn't have any insulin because of what they did I can't even get my medication because every time I turn around somebody saying they will not pay it this is the most unorganized farmacie I have ever seen
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June 2019 by Dara Baker
Been with this pharmacy for years and ever since new management has taken over in the last few years the service has gotten terrible! Last month half of my prescription was missing from the bag and I the customer had to call back three days in a row trying to figure out what happened for them to finally tell me oh we found it and no other explanation or apologies. The wait it horrible as well plan on being in line for at least half an hour but it's probably going to be longer just FYI and that's if they have the script your trying to fill . This month my daughter is filling her script and called to see if it was ready for pick up and is told yes it will be ready in one hour she doesnt make it that day and goes the next morning to be told it's not ready then after waiting for half hour gets told they don't have enough to fill the entire script !!! Finally after almost an hour she walks away with 1/3 of her script and now has to make another trip across town to wait another 30-60 min to pick up the rest once they finally get it back in stock!! This place is a total JOKE anymore! We will definitely be finding a new pharmacy!!
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June 2019 by derrell spiker
The staff is always friendly and very helpful I've never had any problems with the Kroger pharmacy I'd recommend them to anyone
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February 2017 by Sue O
Great,friendly staff