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February 2024 by serdrena anderson
I wanted to extend my gratitude to Latoya H and Lily for an awesome customer service experience. Latoya truly exemplifies great customer service and the sales skills are impeccable. Although, it was a long day Lily made sure I was comfortable and did everything in her powers to expedite things. Thanks for having staff that display TEAMWORK.
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January 2024 by Dorian Robinson
Chantel and AJ were fantastic went above and beyond to help get me a vehicle despite my credit. Definitely appreciate all they did and will highly recommend them
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January 2024 by Darla Wynn
Good people. Friendly
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January 2024 by T Robinson
I HIGHLY recommend Adam Koehler! He listened to my concerns and what I actually was looking for and made sure I was satisfied with my selection before I committed to my purchase. AND I didn't spend all day in the dealership ANOTHER PLUS! THANK YOU AGAIN ADAM!
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January 2024 by Crystal Hugger
This place has always been good to me!
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January 2024 by Shelton Laskin
Took my wife's mom's car in for service luckily it was just a bad sensor.the young lady that signed us in was very nice andthe quick service top of the line thank you so much ??
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January 2024 by Tiffany Jackson
Well I called them 5 times to ask if I needed one signer or money down, and just like all the other reviews as soon as I got there they told me otherwise. Wasre of time, gas and they lie period
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January 2024 by Jourdan Pearce
AJ took great care of me. Got me in a car that had all my “must-haves”, made the process simple, and got me in and out quickly.
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January 2024 by Latrice Stepney
AJ was a great sales person he worked so hard and never gave up on finding the right vehicle.
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January 2024 by Cammie Robison
My husband and I went in all Ninja like to check out a Jeep Grand Cherokee and stealthy AJ caught us. I love the new car and the team at Bob Brady was excellent. Thanks AJ!
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December 2023 by Katie Hess
My husband and I had an amazing experience! We walked in just looking and our amazing dealer Adam J. Kohler got us in a wagoneer! He did an amazing job, getting us exactly what we wanted! We will definitely be back for all our future car needs or wants.Everyone at Bob Brady is extremely nice and ready to help, and answer any questions we have.Thank you Bob brady.
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November 2023 by Whitney Johnson
I had the best experience buying a new Palisade today!! Kyle Costello and Mike Weber were absolutely fantastic!! Highly recommend anyone wanting to get a car to go see them at Bob Brady!
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November 2023 by Taylor Pierson
I would give negative stars if I could. I'm not the only one who has had the same issue with them. Contacted them for help finding a vehicle. I am currently in a bankruptcy and having problems getting financing. They said I was pre-approved for $30,000 and to come in as it would only last 48 hours. I was immediately suspicious of this and looked at their reviews. Saw lots of people saying they were pre-approved for the same exact amount only to get there and not be able to get any financing. Told them I was not interested a couple of days later. They continue to call me multiple times a day, email me, and CALL MY WORK!! I even have email confirmation that they received my email to remove me from all methods of contact. Called them again today and had to speak to a different person who didn't answer their phone. By the time I got done leaving a message I had another email from them. DO NOT GO HERE! DO NOT APPLY OR CALL THEM!! I will be filing a complaint with the better business bureau and with states attorney as suggested by another negative review. If they continue to hound me, I will file harassment charges.In response to the owner's response, you obviously did not read my review and just put some generic response since this is not the first review stating the same type of harassment. I did call and email multiple times to get your company to stop harassing me. It wasn't until I filed a complaint with the BBB and threatened to contact the State's Attorney that suddenly the calls stopped. How convenient. Also this has nothing to do with protecting customer information given I had been contacted by at least 4 different people there. You were able to let each of those people have my information but no one could delete it? I do not appreciate being bullied into buying from a dealership especially when I've already told them I was no longer interested.Again, DO NOT USE THIS DEALERSHIP!!!!
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November 2023 by Michelle Taylor
Took my truck in to get recalls taken care of. Wanted to know if my heated seat and steering wheel not working were a part of the recall. Made it clear to not do another work unless they notified me of price. They added a diagnostic to find out what is wrong with my heater seat and steering wheel. Then say I asked for the diagnostic because the counter girl asked if I had concerns. Concerns that might be covered under the the recall. They say they have recorded line stating I asked for the diagnostic but can't seem to get together with me to let me listen to it. My truck is now sitting at Bob Brady Dodge service. This whole issue started back in September when a perform service light came on. I basically just wanted that fixed so I could get back on the road with my camper. Here I am 2 months later and can't pick up my truck till I pay for a diagnostic test I didn't ask for.
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November 2023 by Paige Gray
Worked with Kyle Costello on a Hyundai and had a good experience- no problem finding the brand new car I wanted, kept in contact during the wait for it to arrive on lot, and got in and out without much fuss the day of delivery. Very nice guy to work with.
