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November 2023 by Jamar Singleton
Sean Davis was a good salesman. I think he need a raise. He was very professional, and all for the customer we need more good people like him
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November 2023 by Michelle Taylor
This all started 10-3-23 and I just finally got my truck recalls done. They did a diagnostic that I did not know was being charged and I specifically stated that if it didn't have to do with the recall I didn't want anything done with the additional concerns. I called 4 days in a row to speak to the head manager with no return call. Im working 2 hours away so finally just drove to the shop.They threatened to call the police if I took my truck without paying for the service that I did not approve to be done. So I called DPD and while waiting BB Dodge service finally came out and dropped the Diagnostic fee. Such a hassle. Unprofessional. An extra week without my truck because they just didn't even return my call.
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October 2023 by Justin Behymer (JDizzle420)
Second vehicle I’ve bought from Bob Brady. All I can say is they have yet to disappoint. The first purchase I was able to get a brand new vehicle and only needed $1000 down. Second purchase was under 100,000 miles and $1000 down. My credit is under 580. I can’t say everyone will have the same experience but some it will be similar.
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October 2023 by Peggy Holdman
I’ve only had my 2019 Hyundai Sonata now for a week, and I absolutely love it! Morgan is an excellent salesperson because I never even grasped how much it was, and I still love it! So thank you again to Morgan! You better not let her go!?
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October 2023 by William Goluba
Heather was absolutely great! She was very nice and got us right into what we didn't actually know we liked haha. Awesome experience and I would highly recommend to anyone
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October 2023 by Kp D.
Don't rely on this dealer for anything. We are from out of town, have a new RAM 1500 and broke down a couple miles from this dealer. We have a RAM warranty and need help. They said 'don't even have it towed here because we can't help you" Do not buy a RAM unless you are a mechanic as well. Super disappointing service since we bought it only 2 years ago, lots of problems, abysmal customer service and incompetent service departments.
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September 2023 by Jeff Shively
I had a great experience purchasing my new vehicle. Chantell the sales manager went above and beyond to make sure my purchase went flawless from getting the appointment lined up to coordinating with different finance options. My salesman Bob was helpful, knowledgeable, and had the vehicle ready to test drive upon my arrival. Ray in finance had me in and out in minutes! I couldn’t ask for a better overall experience. Thanks again everyone!
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September 2023 by Tyson Herrmann
We brought our van in for the first oil change and tire rotation following purchase. We were told that there was no charge. Three days later someone from the dealership called and said they were wrong and that we did actually owe for the tire change. However the day after the oil change we noticed that the van was leaking oil. Since we live almost an hour out of town from the dealership, I had to take the van to somebody in our town and we were charged to have the oil leak fixed. The cap was not put on properly at Brady. So when I told the lady from Brady that she got the tire rotation charge dropped which is appreciated. However, we will not be using your services any longer.
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August 2023 by Scott Sullivan
This is Karla Sullivan. Tonight I am so excited to have my second Honda Passport. I bought my first one in 2021 and really enjoyed it! Can’t wait to travel in our new 2023! Alex Wiggins and Dale Grinestaff took great care of us! I would highly recommend Bob Brady for a great car buying experience! Thank you Bob Brady! ?
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August 2023 by Monique Reed
I had an amazing experience working with Heather Hudson!! She was very knowledgeable, she took the time to find out what I wanted and made the process very enjoyable. Heather was able to explain everything in great detail and provide me with any information I needed. She was very delightful! I would recommend Heather to anyone looking to buy a vehicle!
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August 2023 by Arionana Washington
Heather was such an AMAZING salesperson! She made my car buying experience a breeze. I couldn’t have had a better experience. She went above and beyond to meet my needs of the car I wanted! Definitely appreciate everything she did!!
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August 2023 by Tanesa Beverly
I don’t usually write reviews unless the service was exceptional, and today I was greeted with the most respectful professional and knowledgeable sales person I have met in a while. The entire experience was refreshing. Thank you Latoya Jackson for an amazing experience and great customer service! Referrals, here they come !
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July 2023 by Minika Lovelace
Awesome sales lady Latoya Haley and the staff was great good team work and very nice and friendly. not pushy upfront answered all my questions was a delight to work with was car shopping and got the best deal and apr work with me and im in finance my self.
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July 2023 by Thomas Crowe
Extremely unprofessional with high pressure sales tactics. They stole my trade in by disguising a 9000 "other" charge which miraculously appeared at the end of the invoice. The tires on the car were so bad it sounded like the vehicle needed bearings and when I took it back the service manager had plenty of attitude. They replaced the tires but didn't match them with the ones on the car or put valve stem caps on them. I wouldn't buy a big wheel from them and definitely won't take my vehicle to them for service. Beware, extremely sheisty.
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June 2023 by Shaynerria Johnson
Great Experience. Kyle Costello, was very professional and helpful. He made the process easy and smooth. Great customer service, and friendly staff. I Love my Jeep. I will recommend family and friends to Bob Brady Dodge anytime and to speak with Mr. Costello. Thanks again for all you did.
