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July 2024 by Timbo
Transmission issues while backing up to a loading dock, Ron came out and fixed me up..good, knowledgeable, honest man and highly recommended..
Thank You Ron!
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January 2024 by Ty L
We maintain a fleet of vehicles and do business with several shops in the area. These guys are top notch and worth our drive/tow from Springfield. They do what they say they will and give good bang for your buck.
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October 2023 by Steve Mccoy
Great job. Helpful
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October 2023 by lewis shaffer
They took me right in and fixed an issue that could've been costly and detrimental for a more than reasonable price for an on the road mechanical issue
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September 2023 by Natalie Gillis
Straightforward, helpful & friendly - something you rarely get with tow truck/roadside companies. As a Fleet Manager, I'm adding them to my list of shops to use when we're in the area. Our truck blew a tire about an hour from them. After a bad customer service phone call with Road Ready, who was the closest, & few other shops who didn't have trucks available at the time, I found Bob & Ron's. They were over an hour away from our truck but Dillon, who answered & eagerly ran the call, was great to work with. Honest & upfront with the ETA & price. They didn't act like it was a burden like so many other roadside companies do. Highly recommend!
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July 2023 by James Sullivan
Great service never worry if job was done right
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June 2023 by Heidi Marksbury
Wonderful guy, Ronnie went above and beyond to help me. Reasonable price too.
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February 2023 by David Davis
I would highly recommend this place. Ron was very straight forward and very helpful. Good work isn’t cheep and cheep work isn’t good. A few months ago Replaced one of my drive housings after a bearing failed and trashed the housing. Was told it would be a few days to complete so rented a car and went home. Even being 7 hours away they still kept me updated.
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November 2022 by Obiwan Kanobi
Best mechanic in town. This man is knowledgeable and fair. Straight shooter. My first call if I need help.
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October 2022 by Robert Schuett - Freight Patrol LLC
Very helpful
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October 2022 by Jeffery Royall
Top Nocth place
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August 2022 by Ben Stevenson
My truck went down on me at Walmart, Ron showed up and got me rolling, i then drove around to his shop, and he finished a second repair. The price was fair and reasonable.. He was friendly and helpful..I give him thumbs up ?.. Thank
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June 2022 by Markeith Shaw
On 5/25, I broke down in Niantic, Illinois after I had picked up in Warrensburg. Mr. Ron came out to tow me in. He looked to see what was going on after I explained what I had seen. He looked, and he said, “You’re Lucky”. My transmission had vibrated apart. 2 bolts had broke off and a 3rd one was about come out. Mr. Ron told me, he just was glad that I wasn’t driving down the road and it fell out. That’s would’ve been BAD! He hooked the truck up and he and I road on. We talked and laughed as we were headed to the shop. Let me tell you, Mr. Ron is very nice guy. He took me to the hotel. He just didn’t drop me off and left..Noooooo, he walked in with me to make sure they had some vacancies and then he left. I was at the Sleep Inn in Decatur, Illinois almost 10 days. They show me Great Hospitality too. So, on 6/3, around 1:30pm..Mr. Ron came and got me and they had finished the truck. He and I talked as we headed by to the shop. I signed the work order and he give the invoice, we shook hands. I told Mr. Ron, that we thanks you. He told me, if we’re in the area and we need his services, just call him. So, Mr. Ron and Staff, we at FAIRLEY TRUCKING from SUNFLOWER, MS….would like to say, THANK YOU, TO YOU AND YOUR TEAM, YOUR KINDNESS, YOUR HOSPITALITY, and YOUR SERVICE!!!
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May 2022 by vince brouwer
Great service, replaced my airline and had me back going within a hour!
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March 2022 by Charlie Lowther
Couldn’t even get these people to replace a speed sensor on the transmission of my 2014 Mack. Already had the part with me and was told they wouldn’t change it because I didn’t purchase it from them. They didn’t have the part, imagine that. Don’t waste your time calling them cause they don’t care enough to even call you back like they said they would. Made every excuse in the book because I called close to quitting time but it said they were a 24 hour service.