8:30AM - 4:30PM
1000 W Pershing Rd, Decatur“I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!”
2 - 6PM 10AM - 1:30PM
4224 Prospect Dr, Decatur“To type anything customer service was lovely that's why I bank here and I always will from now and forever even when I leave Illinois cuz I'm definitely going to leave and then you”
“Regions bank is a dedicated investor to the Central Illinois CEO program, a business program for High school students that teaches life skill that aren’t taught in a classroom. Without the help of our investors, our class would not exist. Bart Rose is a board member of our program and is always willing to help us out in anyway.”
“I wish I could give more than just 5 stars for the service and staff at LLCU Water Street, Decatur, Il branch! Special shout out to Mrs. Rashanda Bond-Partee for her knowledge, expertise, customer service, and willingness to go above and beyond for her customers. My family have enjoyed the many banking services offered at LLCU such as the kids accounts (Paying for A’s, summer book club, etc), loan rate incentives, mobile/online banking, drawings for prizes, EVERYTHING! I can put my money wherever I chose, but we love LLCU and feel valued as customers here. I will continue to highly recommend them to family and friends!”
7:30AM - 5:30PM
3330 N Woodford St, Decatur“Wonderful bank. I was able to set up my account same day and the customer service was phenomenal. I left CEFCU for this bank. They inform you of correct information and walk you through processes and make sure you understand them.”
“That always have a smile on their face whenever you walk in. A lot of places don't but they do. they make you feel like your business is worth taking care of.”
“Wonderful customer service. I am not even a member and they were able to assist me with my questions and transaction without blinking an eye. I recommend them as a bank!”
“We have been members of this credit union for years. Sad to see the other reviews. I fully stand behind our rating. Sure a great place to do business. Helped us with an auto loan and home loan!! Great customer service. Definitely there for the customers!! Issues are easily resolved. Very happy with my credit union!!”
“We have been members of this credit union for years. Sad to see the other reviews. I fully stand behind our rating. Sure a great place to do business. Helped us with an auto loan and home loan!! Great customer service. Definitely there for the customers!! Issues are easily resolved. Very happy with my credit union!!”
9AM - 4:30PM
4855 Aldi Dr, Decatur“Arrived at the credit union with an issue with my account and Chloe took excellent care of me even though I was very frustrated. She did an excellent job explaining the issue and doing everything she could to help me. This is by far the best branch to visit.”
“The tellers are amazing here! This branch has really improved since they got the new girls last year. They are the face of the bank and I hope they’re treated as well as they treat their customers!”