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9:30AM - 6PM
953 IL-83, Elmhurst
Truck Rentals
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”
“I must say I dealt with a few different carrier dealerships since I’ve own my Reefer Trailer from Prime 8yrs ago and by far Gateway is the best to continue bringing my trailer here for service.
I was introduced to this company I was leased on to as an Owner Operator cause my unit kept shutting down temp not making it to -10.
After spending $4k with parts and labor on 2 different occasions the mechanic finally realized I needed a new compressor. Mind you I just had a compressor installed less than a year ago from a Carrier Dealership in another state that i spent over $5200 with parts and labor so my unit was warranty.
Roger “The Supervisor” of this location is one hellava great guy and went over beyond to make sure my unit gets the proper repair and to make sure this unit will be finally up and running properly.
Not only did they get my unit right in the bay with repair the new compressor installed less than 24hrs is a breath of fresh air as a Owner Operator to see the temp going doing to -10 quick fast and everything seems to be running smoothly so I can get back out there making money and just only need to come back for normal oil change staying on top of my equipment as always.
Once again thank you to Roger and his Mechanics plus the office ladies that grew to know my name and remember my face as I stuck with them to get my unit running properly and I recommend anyone that needs Reefer assistance with there mechanics working all the way to Midnight from M-F at the labor rate $200 hr you can’t beat that service#TruckLife ????”
“The lady that works there is probably the ONLY reason I actually come to this location!!She's a JOY to talk with and always make sure my reservation/trip is top notch.I can't believe I forgot her name :( but she works in the mornings and is always there when I pick up a truck when moving our Film equipment.Great customer service!!AKA-Sonya”
“I have been using A1 Storage for several years for seasonal storage. They are friendly and very responsible. The facility is very clean and very secure. I highly recommend them.”
“DO NOT PULL UP TO GATE! PARK ON STREET AND WALK UP! DONT ARRIVE MORE THAN 30 MINUTES BEFORE APPOINTMENT!!! SECURITY IS NOT AS BAD AS PREVIOUS POSTS IF YOU DO WHAT YOUR TOLD (YOUNG BLACK WOMAN). Easy and quick load!”
“Family business has been using Buttrey for 30+ years and they have always been friendly and a great resource for us when we need a specialty tool. Good guys all around.”
“Honestly
A godsend especially after the horrible moving experience. Sylvester, the manager, was so sweet and accommodating especially since I injured my ankle and was barely able to walk. He was quick to also wish me luck with my ankle situation. Definitely my next go to place for a U-Haul rental !”
“Service was incredible!! They treated me like family and went out of their way to make sure I was satisfied and got what I needed to make my move a success. I have used them before and I will use them again and make sure I tell all of my friends and family about them!! Thanks again - Taft”
“Thank you !!!
Working with Sara Bell
Was a very positive experience. Great customer service, and attention to detail. Clean friendly facilty.
Look forward to continued buisness relations..
XXII CENTURY INC.”
“Just a few computer glitches, but otherwise everything was great. Clean drive able 10 foot truck. Get there early if you don't have a reservation to make sure you get a truck. Better yet, reserve one”
“The cafe is modernized with the ability to order food online or in person in a kiosk and usually self pay. I like the grill station and is the only station I actually go to out of 3 station they have. Would recommend the Parmesan chicken sandwich. Sadly, this is a locked facility and only employees are able to come in.”
“Went here to rent a 26’ foot truck with a lift gate. Matt the salesman was amazing to work with and had a good attitude. We had some laughs. I dropped off on a Saturday when they were closed. Easy drop off. Truck was super clean and ran well. Was emailed the final total Monday morning. Prompt service and nice employees. Recommended 100%! Thank you so so much!”
“Customer service has a new name and it's Andres. nice to see that there are still people who actually care about making the customer experience a pleasant one. Andres, the gentleman who was working on the day of our pick up of truck, was VERY helpful, knowledgeable and genuinely cared about making sure that all our questions were answered,We had also reserved a storage unit on line. Because of a clerical error on part, we had a mistakenly requested a second floor mezzanine storage unit. Andres quickly checked computer, found an alternate storage unit, for a slightly higher monthly price, and switched it out; Quick, easy no fuss. We are very happy.Give this guy a raise! or a Bonus!. Excellent customer service....Nick L.”
“I had reserved my trailer the day prior. Went in and it was pretty busy but Maria I think that’s her name, was serving customers quickly, I was out of there in less that 10 minutes. Great service”
“U-Haul can be confusing and difficult to reach by phone, but Mark at 131st and Southwest Hwy made sure we had our truck and even came out to meet us on Sunday, because he knew we were concerned about using the phone app. I know that they are the largest U-Haul agent in our area and I would highly recommend using them over a gas station or other business that has U-Haul as a side business. Great job!”
“Larry gram is the best person to talk too he helped me alot and thanks to him I wnt have five o looking for me cause I dropped off the truck at a different location he deserves a promotion a raise and treat him with respect for being a good person 2 thumbs up”
7:30AM - 5PM
446 W St Charles Rd Unit C, Villa Park
Truck Rentals
“Service is quick (when the warehouse isn't busy) and you're trusted to head off on your own with just a cursory inspection. This is great for experienced drivers but can be very daunting to new U-Haul users. Also, my truck came with the check engine light on, but the odb code was minor and clearable (i was fortunate to have a reader on hand).”
“This is a great place to work. They treat you like co owners. We are basically are as we are all independent contractors. Basically almost like we're all family. Great people”
“Great customer service. I did not know how to pick up correctly. She’s very kind
, patient and helped me a lot to pick up successfully. And also after calling, she sent me a message to show the instructions of the return. The whole experience was very nice and it’s a kind and patient customer service. If I ever need to rent again, I will still select here.”
“I cannot say enough about the levels of service we receive from this location and primarily, Jessica. In a desperate call before a long holiday weekend and when the rental department was already closed, Jessica and her team took care of our company with a rental needed immediately. The lengths she was willing to go without prompting or asking is exactly the partner we look for in business; the one's that are willing to go above and beyond. Unlimited Graphix and UGI Global in Lockport, IL thank you and your team!”
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“People like Dan make all the difference, the cart pusher Dan was super helpful and didn't take my money when I tried to tip him for his help. Very kind man, will definitely revisit this location bc of people like Dan.”