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“Very friendy management, the facility looks decent and clean and bright. Jim Clesceri was very friendly and answered all our questions. We reserved the space he showed us around the same day and we signed the contract!”
“Anita was awesome! We came in to check out the rental space and she was super helpful. She did a great job explaining everything and knocking out the rental paperwork quickly. Highly recommend this location for your storage needs!”
“I went in today to get a storage unit. And the lady there I think her name was Leandra, was very nice and professional. I think I made a great choice choosing this place.”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“I am very grateful for my experience with this storage facility. The manager Angie was very understanding and worked with keeping me updated on the steps I needed to take when I fell behind on my unit. She was very helpful . She was able to waive some fees and get an adjustment on my unit to help me get back on track with my payments. I highly recommend this facility and it feels good knowing that there are people like Angie that are for the customer. It is a great piece of mind knowing that they are willing to work with you and it means a lot with the importance and value of my personal belongings in my unit. Keep up the good work Angie.”
“Melanie was very helpful when I initially got the unit and when I changed to a smaller one. She was prompt and professional in answering my questions and addressing my concerns, not to mention friendly! I would definitely recommend using Public Storage to friends and family.”
“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”
“Had a good experience with reserving a space and working with the staff to rent/secure it.
■Parking is rough at first, because it's only a few spots on the street. Once you're a customer you can open the gate and park inside.
■Staff handles their work expertly and politely.
■First month of insurance was covered.
■They have an auto-pay option.
■Each unit you rent you get a bolt cutter "proof" lock. (These are good)
■There are three (3) orange carts for you to use.
■Closeout was a breeze. Just clean up and remove your lock!
If I need space again, I'll go here and see what they have first before anywhere else.”
“Just wanted to Say thank you again to harmony For helping me out in my crisis of trying to figure out where to move My motorcycle .Very professional. Very calm, patient and helpful. I can't figure out what to ask for more from a business!!”
“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”
“I have had a unit here for quite a while now and I have had a great experience. I feel like that is mostly due to the person on site, Teresa. Her helpfulness in all areas has helped me a lot, even when I had to move units within the same building.”
“Manager Diona is amazing, facility is new and clean, much nicer than other storage locations I've experienced. Easy access with phone app, indoor parking as long as there aren't too many cars. I never write reviews, but this one is well-deserved. Had some trouble with a different Public Storage location (as well as my online account due to apparent backend technical issues), but Diona patiently helped me get moved in and was a pleasure to be around, and I'm happy to have found this location. Jeff from Joliet also was incredible in trying to help me out remotely over the phone, could tell both he and Diona genuinely care and will do their best to help. Very pleased with the customer service after some initial hiccups. Highly recommend!”
“I had an outstanding experience at CubeSmart! The customer service here is top-notch. I was particularly impressed by Nate, who went above and beyond to ensure all my storage needs were met. He was incredibly helpful, friendly, and knowledgeable, making the whole process smooth and hassle-free. If you’re looking for a reliable storage facility with excellent service, this is the place to go. Highly recommend!”
“Awesome service, easy access, secure facility, great staff! Bret provides stellar service and Priscilla is very friendly. Very clean and well maintained facility.”
“We have rented space at this location for a while and have worked with Diona many times. She is very prodessional and a pleasure to work with. Location is convenient, has many storage options, easy access and is clean. Keep up the great work.”
“What an incredible experience all around! Top notch, climate-controlled facility in great location. Outstanding staff made the on-boarding as a customer a pleasant, helpful time.”
“Jim is always polite and informative. It is a pleasure talking with him. From start to finish though there was a bit of complications with the app, Jim explained the process while we were in the office so when I was on my own I could troubleshoot. Thank you Jim. I would recommend public storage.”
“The customer service at our location was really wonderful. And though our costs kept going up each quarter, we were warned that it would happen and weren't surprised. It was clean, bright and safe. And there was good parking for loading and unloading.”
“I am renting unit in this facility for 2 years now.
I have only good things to say.
Thanks to great manager- Alex there's always carts by the elevator, rocks or brick to prop heavy door, facility is clean, well maintained.
Great customer service .
Thank you.”
“I have to say Thanks so much to Debbie! She always has a great attitude and as a plus, super sweet, she has made sure we are taken care of and is always super informative.”
“Lewkisha was amazing to work with. Patient yet very thorough. Extremely friendly and knowledgeable making the transaction very pleasant to deal with. I'm well pleased and happy that I chose this Public Storage to handle my storage needs...”
“I reserved a storage locker online, but I wasn’t quite sure that the space I rented was the right size for my needs, so I popped in to take a look in person. I was in luck as Dee, the property manager, happened to be in, and she took the time to give me a tour and show me several options. She was so friendly and helpful that I immediately felt I was in good hands. Shout out to Dee for great customer service!
For people not familiar with this location, there’s really no “office space,” but there’s a kiosk where you can video chat with a live person. There’s also a phone number listed at the entry, so you can use that as well.”
“Janell and Laura were excellent. I enjoyed our conversation and welcoming spirit... gave off a family vibe... learning the golf cart with Laura was a fun moment even with me being under the weather... thank you ladies...”
“Joey you are the best in the business! Thank you for all you do to accommodate your customer's needs. Having my units in close proximity will make this move easier and faster. I'm forever grateful. I always send people your way for the cleanliness and nonsense approach!”
“I've have used a few different Storage Facilities in recent years. This is Storage Supreme. It's so clean and even smells better than other places. Sabrina C is always more than helpful when I pop in for ( usually when I need to shuffle my stuff around). They are always looking for the best deal and willing to help. I feel safe when I go there and that's important. Also no need to freeze as the temperature is regulated. If you need Storage it's a fair and deluxe way to have it. The service and Units are far superior to Public Storage in Broadview. The bins were filthy when I went to retrieve them yesterday.”
“The associate was very helpful went through everything with us thoroughly and the space seem to work. The price was within our range, even with the additional fees.”
“Hector was terrific as far as custom service!
Hector and DM Monique worked thru a transfer of unit to accommodate me. I could not be happier with the way I was treated
The CubeSmart location in Wheaton Illinois is Clean, Cool, and the Customer Service was a 10 and I never thought I would review a Storage facility a 10 out of 10!”
“I used Cube smart for little over a ND I was very pleased with the storage unit I had. It was very convenient to get to and spacious. Micheal the manager has always been nice to me even when I didn't pay on time. I would definitely use Cube smart again and I would recommend them.”
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“Steve and his team are efficient, communicate well and friendly. They answered all my questions and were patient when I needed help. I would highly recommend this business.”