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December 2023 by Mel Shankland
I literally just left this store. The lady checking Ppl out with her holiday spirit head piece could be the furthest from any holiday cheer. I was simply looking for a coupon as my 2 year wasn’t wanting to be patient anymore. She couldn’t of been more rude and impatient herself. Very short with me and pretty much making me feel like an idiot bc I couldn’t find a coupon for their decrepit store.
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November 2023 by Geri
I went on my weekly trip to Joann’s (Darien) today and to my surprise, my favorite manager, Kim, is back, and for good !!! I was so happy to see her and told her so ! That store has gone downhill since she’s been gone and I told her that too !! Welcome back Kim ! You’re the best !!
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June 2023 by Sarah Jaber
Very rude cashier that gave attitude for a return and understanding a charge breakdown. Visibly rolling her eyes and made rude remarks that she had to explain the pricing. Would not recommend coming to this location.
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May 2023 by Solo Asare
Welcoming JOANN, easy to find materials.
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April 2023 by Charlotte Murphy
They have such a large selection of fabrics and products. Neat store. Friendly staff
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March 2023 by Allan Semenchuk
Lack of inventory and very poor staff no one was willing to help us we walked out after purchasing nothing we won't be back
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January 2023 by Annie White
I so appreciative for a woman with a pixie cut and glasses today, I wish I looked at her name plate! She was so kind to me and patient as I collected all the singles from the bottom of my bag to pay for my purchase. Her kindness made my day :)
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December 2022 by Mirna Valadez
Dianne at joanns in downers groveShe told me to tell my two year old child who was laughing to be quiet and said it was inappropriate for him to be loud in the store. He was not having a tantrum he was simply laughing with my siblings. There was another associate named Sarah next to her who thought Dianne was still helping me when in reality Dianne had walked away in order to stop helping us when she had told me herself to come back so I could add more fabric to my order. I spent almost 100 dollars at your store and I’ve been shopping at this Joanns for years and never received this kind of treatment. Then when we were checking out I had the bad luck to get checked out by her. Another customer next to me offered a coupon because I spent over 75 dollars and Dianne decided to answer for me and say no she can’t no thank you. I told her to cancel the transaction and try the coupon and she actually rolled her eyes and scanned it. This is ridiculous and so unbelievably rude. After she tried she said it didn’t apply I said that’s fine and moved on. I wasn’t rude or disrespectful since she is an older lady but i felt uncomfortable my entire shopping experience with her and I will not be returning to this location after years of coming here because of her disrespect and ignorance. Once again her name is Dianne. Shoppers beware. Sarah was helpful and took over for her disrespectful coworker.
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December 2022 by Jena Frisby
Nice selection of seasonal items. The lady at checkout was a delight!
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November 2022 by Patricia Johnson
I was a bit disappointed. They have a beautiful fabric selection but I couldn't find fusible web for a medium weight fabric.Also, the jewelry making supplies department has gotten smaller. Not as much inventory.Third problem is that I couldn't find any iron on letters. Loads of adhesive letters for cardmaking though.
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October 2022 by Sharrayon “Share” Cartright
Customer service is good. It's not too busy. Great selection of fabrics, some home goods, yarns, art supplies, baking goods like pots, pans, wedding decorations, party decorations. So much more. I love this place.
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August 2022 by Ailysh Cooper
The employees here are helpful and there's a good yarn selection.
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August 2022 by Kathleen C
I always thought of this strictly as a fabric store. I was surprised to find some great buys for decorating the home. Including well priced bath towels, baskets, trays, decorative pillows and more..
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August 2022 by Veena Sv
They have a good collection here and I have to say the service is awesome. Alyessa was the cashier when I went and she is a keeper.
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June 2022 by Elizabeth Egenes
This store is okay but the last few times I been in there looking a particular color.They didn't have it or they have a few of them.
