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“Although I don't mind the natural smells hitting your senses as you walk in, the prices could be governed better. I paid twice I did last year for a lawn mower tune up kit. Another issue I have is the lack of floor personnel. I normally don't ask for help as I like to do the work myself and look around to find whatever it is I'm looking for, but if i can't find it, there's also nobody around to point you in the proper direction. Hence why I'm subtracting one star.”
“This is probably my favorite hardware store in the country; and I have been from Virginia to Hawaii, and Florida to Wisconsin. They are helpful finding items 95% of the time.One drawback is also its strength - is that the store is so large.I wish they had more brands of hand tools beside workforce.I also wish there were some common items like studs, posts, or drywall inside the store if you only need a couple; then you don't need your car for checkout.Please upgrade the sound system for your piano players, and maybe benches (or more display toilets).Great store.”
“I’ve been here several times for various home improvement items, garden tools or plants, and even cleaning products (better prices than Amazon!) and this last time I was really impressed by how helpful Scott was in lumber. He helped me find exactly what I needed, even found an alternative option for a 2 x 2 I needed in cedar, and made the cuts for me perfectly. I really appreciated it and my potato box I’m making is coming along nicely. Thanks again!”
“Karen in paint was wonderful. She helped me find the correct paint, color matched it perfectly, and listened to what I needed. I highly recommend Karen! She's also passionate about what she does. Couldn't have asked for anything more. I will be back if I have any paint needs just because of her”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“Menards has one of the most extensive selections of plumbing parts in the entire Chicagoland area. You name it, they have it. Also, their (Rheem) water heater selection is equally extensive and priced very competitively, but I really like their Power Vent water heaters. My previous Power Vent water heater lasted 26 years (it was also purchased at Menards).”
“Frank from the Building Material Department is AWESOME!! Very experience and patient. He went above and beyond to help us find a Shed and printed all the instructions. This store needs everyone to take training from him. Thank you Frank! You are #1”
“I just wanted to share my experience on Saturday morning at the kids workshop. Ms Loraine was so helpful with my son Noah. She’s very kind and nice. We will definitely be back !! Shoutout to Ms Loraine ❤️❤️❤️❤️❤️”
“After purchasing kitchen cabinets Associate GABE was exceptionally helpful with loading the cabinets in my vehicle.
An outstanding customer service person an asset to the Home Depot Team”
“You can find most everything you want. Garden prices I noticeably higher than the other local stores tho. But the selection is better.
I usually always find someone if I need assistance as well”
“Shout out to Jack at Customer Service. We were having trouble finding a gardening tool (clearance item that did not list the aisle and bay online, and couldn’t locate the item in the normal spot), so we visited the service desk just to get some direction. Jack not only proceeded to look for the item in the system, simultaneously acknowledged and assisted other customers who were in line on the other side of the desk, but cleared the line and then walked us over to the area and found it in top stock. Super helpful, courteous, definitely a 5 star experience. Thank you Jack!”
“Been shopping this location for about 20 years, maybe more. Always a good selection of annuals and perennials in garden. The whole store is well maintained and they are friendly.”
“I recently contacted P.E.D. Customer Service and had the pleasure of dealing with Rosanna who when out of her way to assist me with the shipping logistics of an item I had just purchased. I can't say enough good things about the professionalism and promptness Roseanne gave me regarding my purchase. I hope PED management acknowledges how valuable she is, she's a keeper. Thank you”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“We love this Plaza. They have security O&P Security outside, and it makes us feel safe. Wish they had security everywhere. This company was very professional even after I parked in the fire lanes. They were so polite and professional and didn't give them a hard time I just moved my car. Lol”