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“Went in today thru an insurance claim on my broken phone ( the screen) my phone was fixed, screen replacement while I waited. Very kind and helpful staff 2 gentleman and I was so pleased with how I was treated! Thank you again !”
“outstanding custom service. i went to get a new headlight, with his assistance, the bulb was just loose. I did not need to buy one. He just fixed it for me. I did purchase another small bulb that was burnt out. The nice customer serviceman put it in for me. I would go to this shop they are very nice and helpful.”
“My daughter recently had to get a battery for her car key fob. Convenient, bright, clean store. Helpful and courteous staff. Would certainly recommend this store to others!Paul Baker - Team Baker - Platinum Partners Realtors”
“I enter the O'Reilly store in Wheaton to get a refund on a gauge Artic refrigerant. I had explain to the cashier Thinmi why I was returning the item, cause my husband wasn't sure on how to use the gauge for my 2013 Chevy black Malibu. Thinmi and Donald asked if I would like for the both of them to take a look at my vehicle,. I replied sure , Thinmi was able to get my A/C working again. I was so happy and pleased Thinmi fix my A/C witin 10mins. Donald and Thinmi offer to check my oil level . My oil level was fine. The two gentleman was so patient and pleasant in helping a customer . They both deserve employee of the month for great customer service. They both went above and beyond. You now have a value customer that will continue to shop for all auto parts for my 2013 Chevy MalibuThank You! Thinmi and Donald for aweosme service.”
“I have never met someone with better customer service than Issac! Even at 8:57pm he sounds happier than ever to assist any customers needs! Awesome work. O’Reillys is blessed to have him apart of their team.”
“The guys at O'reilly this evening really helped me out as they figured out how to remove the old headlamp and replace it with a new one. Now I am good to go! I really appreciate their time and patience as it took a little while!”
“The staff always welcomes me with a hello. They are very helpful with my questions. Despite that I am not an automotive or mechanic type person. the store typically has what I need.”
“I know nothing about cars. I left the side door open on my 2004 Dodge Grand Caravan and ran the battery down. Easy fix for most people, but we just moved here and don't know any handy neighbors, so was left to figure it out myself. Went to the closest chain auto parts store near me and was offered a charger that had a motorcycle on the box. Associate was not sure it would work on a car, so I left and thankfully the SECOND closest auto parts store is O'Reilly and Mike helped me pick out just the right charger and took his time explaining how to use it. Great customer service!”
“WES IS THE BEST!! After a very terrible and embarrassing experience at the Villa Park location being told "None of your brakes are under warranty!" It took Wes 0.3 seconds to show I had purchased a plethora of brakes over the years. Wes was courteous, professional and empathized regarding the situation. If you can travel 10 more minutes come to this location where they know what they are doing and how to be professional with customers instead of saying "there's the door!" because they're incapable of doing their job correctly!”
“Pedro tested my battery, alternator, and starter.Alternator was bad.He had one the next day at 12pm.What a pro!I recommend him to everyone.Thank you for a great experience!”
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“Store employee ANGEL helped me out ..he was very calming as I was having a meltdown when my oil light was flashing on and off and then he fixed the problemTHANK YOU FOR HAVING A PERFECT EMPLOYEE”