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“Everyone is always very helpful and cheerful at the Crystal Lake IL branch. I’ve never had a problem. Diana is always able to get me what need in a very timely fashion.”
“Diane & Chance are professionals
They took time today and helped customers especially my wife and I
Thief’s hacked into our acct and took $$$$
Diane helped get things straightened out well
She’s terrific
Chance explains things clearly - confidently and honestly
Class act all the way
These are great examples of how good employees treat customers”
“Lexie is always fantastic help. She’s knowledgeable and straight to the point. Quickly achieves all the goals we come in with. Magdalena is just as great too. Always have good service and a happy clean environment.”
“I've used this bank for years and have never had a problem with them. The one time I overdrew my account they waved the 15$ fee. This building in particular is well maintained and the staff are polite and friendly and quick enough for me to not considering switching banks.”
“It is not often one recommends a bank. However, the staff at Fifth Third bank on Virginia st in Crystal Lake are incredible. They really do provide a personal service. I want to specifically mention Dalton and Marina who have gone above and beyone to help with many tasks.”
“Krista Oehlberg is the absolute best branch manager I have ever dealt with. I had a hold on a check and needed the funds to make a purchase for my business. She calmly helped me understand and worked with me to meet my goal and purchase the materials. I will be recommending GLCU to anyone who asks for a great CU!! Thank you for your help!
Richard”
“I went to this bank today to make a withdrawal that was a tad larger than usual. I did not catch the kind womans name who assisted me but the teller with Red hair is one of the nicest people Ive ever encountered at a chase! She was professional, Helpful And truly cared about my situation.
GIVE HER A RAISE AND PROMOTION!!”
“I went to this branch after having an issue with my online
wire transfer. I was greeted by Billy and helped by Billy and Kamal. They both were so knowledgeable, welcoming, and helpful to me. They even went out of their way to figure out a way to help. Needless to say it all worked out. I will always drive to this branch even though it is farther from my house.”
“I Love this branch everyone is friendly. They are efficient and let you know when CD rates are higher to invest in them. They give you the online app to lock your account. My other bank doesn't do this. This Bank gives you more services then others.”
“I Love this branch everyone is friendly. They are efficient and let you know when CD rates are higher to invest in them. They give you the online app to lock your account. My other bank doesn't do this. This Bank gives you more services then others.”
Open 24 hours
350 Commonwealth Dr, Crystal Lake
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Open 24 hours
5745 Northwest Hwy, Crystal Lake
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“Home State Bank and Max Zagorski in particular were awesome to work with. I can’t say enough good things about Max and how great he is to work with and just how much he cares about you as a person as opposed to just a client. The whole process could not have gone smoother. I highly recommend Max and Home State Bank”