T.J. Maxx is a popular off-price retailer known for its wide selection of high-quality, brand name and designer fashions at great prices. Customers appreciate the reasonable prices and variety of products available, including clothes and home decor. The Crystal Lake location stands out for its amazing fall decor and helpful staff, such as a woman named Amy, who offers creative ideas for home decoration. Reviews highlight the friendly and attentive service, with specific mentions of staff members like Julie in the Jewelry department and a cashier named Sharon. Many customers note that the store is clean and organized, making for an enjoyable shopping experience. Overall, T.J. Maxx continues to impress shoppers with its value and customer service.