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November 2023 by Fred L.
I give them a 2 star instead of a 1 because for a few years I took my 68 Corvette and my Jeep to them and service was great. The last time I went for a simple rear alignment. After waiting 2 weeks I called over and was told they were waiting on the shims to do the alignment; that is okay but they should have call me to tell me there would be a wait. Unfortunately that is not the bad part. After another week, I called back for an update an after a few hours I was called back and told the price would be $700. When I asked why I was told a list of things; first being my spare tire cover was loose, a bolt on my leaf spring was not tightened, one of the caliper bolts was two turns from snug, and a washer was missing from the new struts that were replaced. Out of all of those, maybe the washer and the leaf spring bolt might affect the alignment but to charge $500 for it???!!??? So i told them I would take the car back. Magically the price was brought down to $394, which I paid out of sheer frustration and the want to have my car back before summer ended. To top it all off, i was in the middle of restoring the horn and had the cap and a brand new horn contact that I left on the seat. Unfortunately it was gone when I picked up the car. I have to be honest with you, I cant prove that they took the part but since only a business that works on classic corvettes and a person that owns one would be interested in taking this part. To anyone else it looks like a useless car part. Overall I am sad to see such a good place decide to treat their customers this way. Time to find another mechanic that values their customers.
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October 2023 by Jim Foley
I was referred to SJM Autowerks by a broker who couldn’t say enough good things about Steve and his team. I was planning to purchase a used vehicle and really wanted some guidance on what to get so I contacted Steve. He was so helpful and knowledgeable about the different makes and models - what to look for and what to steer clear of. I truly felt like he had my best interests in mind as he spent the time answering my many questions. Once I found a vehicle, I once again contacted Steve and brought the car to him. I was particularly blown away by the thorough inspection that included photographs and a level of detail I had never seen before from a mechanic. He recapped everything that should be considered from a maintenance perspective as well as a timeline for when it should be done. It was next level care that I appreciated. Not to mention their entire staff was friendly and accommodating. I saw this first-hand as I waited for my car… several customers came into the shop and they were all treated like they were long time and loyal customers. That’s a place you want to trust with your vehicle. I highly recommend SJM Autoweks!
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October 2023 by Keith Carlson
Based off the reviews I saw, I made the decision to send my car here to be fixed. My car was towed and by the end of the day I had a call from the owner asking what was wrong and how they could help. They followed through on inspecting everything and taking pictures and recapping everything that needed to be addressed. Once we determined what needed to be fixed, they ordered all the parts & will be done with the repairs here in a day or so. Follow through has been awesome and communication is top notch! I’d have no issues coming back again for future repairs!As a follow up - everything was as expected once I got the car back! Fantastic job!Services: Air & cabin filter replacement
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October 2023 by Frank F
Steve is knows vehicles. He is honest and does a quality job. He tells you what you need done. If you want one of the best mechanics around, he is it.
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August 2023 by R D
We were using another local shop for all of our car repairs and we came to SJM for a second opinion. We've now used them for a few repairs and they've been great. Fair prices and great communication.Services: General repairs & maintenance
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August 2023 by Brandon Garcia
This place has remarkable people! I came in with a few problems with my Civic and they kept me up to date with everything (they called me every time to let me know what had to be done and if I was okay with it or not which was honestly so awesome of them to do). Many mechanics these days just want your money and don’t care about keeping their clients up to date with what they are doing with someone else’s car, but these people continue to prove time and time again that their quality of service is their #1 priority among all their clients. And for that, I’m proud to call myself an SJM customer!
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July 2023 by Kelly Nichols
I trust SJM with all my vehicle repairs and maintenance work. Excellent customer service. Quality work. Decent prices. ??????Services: General repairs & maintenance
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July 2023 by Erin Till
They are so wonderful. Steve is so professional and he goes above and beyond to make sure I understand what the diagnosis is with my vehicle and then takes me through the process! Thank you SMJ and Steve!!Service: Electrical repair
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June 2023 by Michael Baloun
I want to warn you before you bring your vehicle there take note of all the vehicles 100 plus Vehicles outside there's a reason for that because you'll end up bringing your car back time and time again until you just give it to them. They promised a 3-year warranty because they can't fix it the first time you'll end up bringing it back and then when you get your vehicle back you got a whole multitude of other things now that are wrong with your vehicle so that you'll have to bring it back and that will be not be covered on their warranty stay awayService: Engine repair
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May 2023 by Rita Kaminskas
They did the work well and quickly BUT I was charged DOUBLE of what the charges should have been for a water pump and an exhaust manifold! I spoke to several mechanics and verified this! I didn’t have a choice since I was towed in because I blew the water pump! I still question the exhaust manifold since the picture they sent me was of a manifold that was, already, off of my vehicle without any authorization! I will NEVER deal with them or a corporate repair company again!Services: Auto exhaust system repair
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May 2023 by Elizabeth Bishop
SJM Autowerks was recommended by a friend and I'm thankful for it. SJM did an amazing job on my late model mustang. It needed some maintenance and differential work just to name a few things . They did it in a timely manner, and kept me informed every step of the way. SJM has my business moving forward.Services: Air & cabin filter replacement
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May 2023 by Mary Liethen
We been going to SJM for awhile now. I trust the company with all of our cars. They are very thorough, honest and very professional. They share their knowledge about car parts and how they work. Highly recommend them.Services: Tires
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May 2023 by Tristan Enciso
I've been to this location multiple times since I've moved to the area; they're always kind, helpful, and professional. I appreciate their reliability and efficiency! I definitely recommend them to anyone in need of some automotive assistance!Service: Electrical
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April 2023 by Cassie Hayes
Our timing belt needed to be repaired. When I called around, SJM was the cheapest quote - but their service was great too! I was able to request an appointment online, then received a text confirming the appt. When I called to check on length of time of the appt and ask if they had rentals, they were super prepared for my questions and even before I asked, had looked up our model, whether the belt was in stock, and how long it would take to receive it. ?? When the car was done, we got a text with the diasgnostic report. I called to go over it on the phone, and they called when it was ready. We had the car back in 2 days. (Would have been next day but we had a scheduling conflict and had to go the next morning.) It also helps that its close to home for us!They also seemed very organized with their paperwork, and it seems to be a family business. Checks all the boxes for me!Well done!Service: Vehicle Inspection
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March 2023 by Susan Burkhardt
SJM Motors is excellent! I have been going there for over 2 years. Steve and his staff give 100% when working on your car. In addition, they are so honest and reasonable. I drive 25 minutes to get my car serviced there and will not go to anyone else. I highly recommend them.Services: Tires
