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April 2024 by Ron Gerberi
So much better than the sandwiches I get at the Vernon Hills store!
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April 2024 by Deya Franco
I was there mainly for a party so they have a spacious party room that is private off to the side.
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April 2024 by Marsha Traub
My granddaughter and daughter in law and I always come to Portillos! When i come to Crystal Lake!! We always have fun!
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April 2024 by Greg Dunbar
Best Portillos around!
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April 2024 by Romina Ruiz
Always a great choice!
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April 2024 by Amanda Hawbaker
I ubered our order. I always eat here. Love it. My driver only took about 7 minutes to drive from the restaurant to my place. My food was so cold, so soggy, the beef cheese croissant had no cheese. Onion rings burnt. I spent 60$ of 2 hot dogs, 2 sandwiches and an onion ring. I guess I will have to try to pick it up myself or try the new one on randall in algonquin instead or crystal lake...
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April 2024 by Michael “Toaster” Troester
Portillo's is a right of passage: get an Italian beef or hotdog, and the cake shake!Kid-friendliness: Kids love Portillo's. It probably helps that they have hotdogs.
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April 2024 by Elizabeth Klbecka
I usually don’t have any issues with this location but this was pretty upsetting. I have gone to the Algonquin location a few times a few minutes later for “Barnellis” to close and they are always very accommodating in making me a salad quickly if it’s a few minutes past. I’m diabetic and having healthy options available late is important to me as I’m sure many others. Tonight I pulled in the drive thru @10:32 and they told me the salad area closed at 10:30 ? so I left and took my business elsewhere. I think personally that’s awful customer service and there isn’t anywhere listed online or at the restaurant in the drive thru that barbell is closed early. I could have asked for a manager to handle this situation but with my blood sugar already low and needing to eat I wasn’t going to waste my time. They actually have a board with electronic pictures of SALADS. That should be adjusted if they won’t serve them until they close. I would have easily spend 50+ dollars on dinner there. I won’t be going back to this location and really urge others to take the time and drive to the Algonquin one, they really put customers first.
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April 2024 by kerry cox
i cannot find anything bad about this place
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April 2024 by Emilia Rosado
Went inside to order as everytime I go thru drive thru order is wrong. This time they got the order wrong again! I'm so done with you folks!
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April 2024 by Shannon Johnson
Drive thru was jammed and they did a great job keeping it moving!!
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April 2024 by Matthew R.
Nice place clean
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April 2024 by Sam Nelson
A must whenever you're in Chicago.
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March 2024 by Nancy Guigli
Service was extremely slow. People were waiting 20-30 minutes for their order. There was a huge crowd around the pick up area. Food was good, but my date was half done with her meal before I could join her. NOT GOOD.
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March 2024 by Keith Landers
Great fast food for the price in a great
