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April 2023 by Randy Albert
The manager is a miserable p.o.s. He wanted to start a fight with me inside the store, because he knows the law would be on his side, but wouldn't come outside where I could pound his as..ole attitude down his throat!! How does this place even exist with a goofball manager!!??
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December 2022 by douglas morrison
Nice and friendly. Seem to have more knowledge than the counter help at other auto stores.
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November 2022 by Alex Marunde
I really like this location! Best prices on quality car/vehicle batterys and friendly staff
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August 2022 by Roberto Diaz
Sold me the wrong oil filter after telling me it was the correct one. Terrible customer service.
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August 2021 by Lisa
In a rush to get a part, I called NAPA right after they closed (a few minutes past 6). Linda answered my call and although I’m sure she was ready to head out for the day, she was extremely helpful and a complete delight as she took my order and assured me she would have the part after 8am the next morning. Thanks Linda for going above and beyond!
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June 2021 by Pam Enbright
That is one of the good Start stores to go to if you need something for your car they will be very polite and helpful for you
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June 2021 by Kacee Dunn
This is a mistake..I wasn't there lol
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June 2021 by scott
Did not have the part i needed, and didn't help to locate it.
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June 2021 by Lisa Lietsch
They will find what you need here
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February 2021 by Andy Smith
The crystal lake store marks up random parts by as much as 100% versus their other locations. 3.67 for atf at one store, 6.99 in crystal lake!!!
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February 2020 by Bob McMurray
Got my parts
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January 2020 by Giovanni m
GOOD place for parts and info.
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June 2019 by xx yy
Always good quality parts with knowledgeable staff.
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April 2019 by David Horrocks
Ordered a few parts online for pick up in the store, the website said my order was complete, but in the store they had done nothing. None of my parts were pulled, some were in not in stock, and they tried to charge me different prices on things (shocks were on sale online). Not a good experience. Totally not going there unless I have to.
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March 2019 by Sherry Brunton
Only part store I shop at.
