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February 2024 by Rose Vin
I found this location to be honest and customer accommodating! I was an emergency situation and was comforted knowing this team treated me and my car with respect. Fairly priced and quality work. I definitely recommend this location and team.
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January 2024 by Jonny Gabel
They charged me $1,500+ for a new alternator, battery and oil change.I was going to give them another chance but they wanted to charge me $674 to change out a windshield wiper transmission-mechanism. I bought the parts myself for $96 and completed the installation in 45 minutes. So they were trying to charge me $674 for 45 minutes of labor and $96 worth of parts.It sickens me that I didn’t get other estimates when I needed a new alternator because they absolutely hosed me on that. Live and learn. I’ll go somewhere else with my business.
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January 2024 by Mike Petersen
Don and his crew are just awesome.
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January 2024 by Rich B
I called Midas and spoke with Dieter and explained I had a dead battery but was reluctant to have a tow truck drag my car to their shop. Dieter said he would have Andrew at my home within 30 minutes to replace my battery. Andrew was at my home in 20 minutes and promptly installed my battery. I was not charged extra for the “house call”.Service: Battery
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December 2023 by Will Van Wig
They were running a promotion, communicated process and prices well, when a setback occured that was outside of their control they let me know and helped further due to the delay. When the work was done it was very fast. Just really good service.
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November 2023 by Jack Petras
Don and his team do an amazing job. They treat you like family when you come in. They’re upfront about all costs and time required for each service. They provide you with a vehicle summary so you can make sure you’re on top of all needed services. It’s easy to use their online website to book your service appointment at a time that works best for you. And they make you feel at home while you wait for them to complete their work. I highly recommend!Services: Tires
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November 2023 by carlean noor
I have been coming here with my 2019 Jeep since I got it. I went to the dealership one time and never went back. Don and Dieter have always been more than pleasant, accommodating and honest with prices appointments and more. I have gotten every mile check done here, paid fair prices, and not been haggled. I truly will never go to the dealership for work. I just did my 60k check and have an appt to get new tires this fall. If you are on the fence about booking an appt with them. Do it. Do it and never choose anywhere else. I am so thankful for everything they have done on my car since I bought it. Amazing every time!Services: Air & cabin filter replacement
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October 2023 by Tiago Santos
Midas in Crystal Lake is the place to get your auto repaired. Everyone is very nice, accommodating and honest.Don is always courteous and provide a great customer service experience. I highly recommend them if you are looking to have peace of mind and great service.
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September 2023 by Tracy Y.
Called in to get a quote. Don said "oh let me set up an appointment for you and we will take a look at the car." At the end of the conversation I asked how much it would cost for new spark plugs. Don goes " oh, well I don't know, but to run a DIAGNOSTIC on the car, COST $150???!??? Wtf?
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September 2023 by Corrine Elia
Wonderful place to get your auto repaired. Everyone is very nice and accommodating. I had a repair ast week, they replaced both tie rods and did a wheel alignment. It was a fair price and was done in one afternoon. They also repaired one of my tires and its rim. Grest business. Will definitely return. I always get the oil changed at the local Hyundai dealer, but next time I will take it to Don at Midas in Crystal LakeServices: Tires
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September 2023 by Eric Stanley
Had new tires, alignment, brakes, pads, rotors and an oil change done. Don and the rest of the staff were knowledgeable and tremendously helpful. The price was fair, and my car is running like new. Will use them solely for all my car's needs.Services: Tires
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September 2023 by Paige Kowalski
Always a pleasure coming here. They always come through ☺️There was a mix up on the timing of the appointment, but they still got me in before the weekend!There was even once before where my breaks gave out. They kept me calm, and made sure everything was a-okay. Definitely a great place to go! ?
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August 2023 by Jason Mathieu
I have been going to this Midas for years, and the service there is always excellent. Kind owners that always listen and communicate. I always leave there super happy.
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June 2023 by Lily
I have been going to Midas for several years now, and they have provided nothing less than exceptional service. They are willing to go above and beyond to assist their customers. Also, scheduling an appointment is always convenient and the pricing is very fair!
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June 2023 by Brian Schnoor
Great customer service. Repair was done timely and the price was fair. They didn't try to upsell me other services or put on the hard sell. And my Civic is quiet again!!I will definitely be going back.