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February 2024 by Robert A
Fast and friendly service. Fair pricing. Thanks!!
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February 2024 by C H
Alway great work and fair pricing. Thanks for the quick turnaround.
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February 2024 by Nancy Burke
Went in for an oil change and needed to have a light bulb changed in my head light. I had already purchased the bulb just needed it changed. I was quoted 150$ for labor!!! I said no went Douglas automotive they changed it for 35$. I had a 10$ and a 20$ off coupon for the oil change which I was told was taken off. 73$ for a synthetic oil change with a coupon ? Hmmm. Switching to Douglas for my auto needs.
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February 2024 by dick collins
very nice people they do good work all the time
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January 2024 by amy st george
Very helpful and easy to work with.
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January 2024 by Nancy B.
I went in for an oil change and asked if they could change a headlight bulb. I had already purchased the bulb prior. I talked to Chirag on the phone asking if I could pay for the labor to put it in . Chirag quoted me 150$ to change my headlight bulb!!!! Then when I presented the coupon I received in the mail for 20$ or 10$ off an oil change he stated he had already gave me 20$ off. So was the oil change 92$? I walked out without having the bulb changed. I was a loyal customer but won't be going back. Douglas automotive put the bulb in for 35$. Beware
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January 2024 by bri wielgos
Great service and pricing!
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January 2024 by RESCU Properties Mike
Chirag is very personable and runs a professional shop. Price and service are great!
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January 2024 by Lyn Dupin
I took my Jeep here to get a wheel alignment, after I was there about 5 minutes. The guy at the desk came to me and told me that I had a bolt that was broken. And wanted to know if they could replace it. I said yes,I was there a total of about 40 minutes. And they were finished with everything, they never done the alignment, I ended up having to go to another shop to get it done, so basically they charged me $180 for a bolt..I don't recommend this place to anyone
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January 2024 by Brad Tintera
Great customer service. The work is fast and the prices fair. Recommend highly.
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January 2024 by Ryan Neitz
We had a good experience getting our brakes overhauled here. They ended up beating a competitor by about $200, from $850 down to $650.
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December 2023 by Tara McCallam
Everyone was so helpful. Don even showed me the issue under my car and custom made a part to fix the issue.
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November 2023 by Sk Sk
This place is incredible! Every time I make an appointment, they're all over getting me in ASAP, most often same day! They have great service and very detailed on what needs to be done. Even better at customer service of understanding if you can't do all the recommended. No push back or flack like other places often do. When I need work done on my cars, I can't handle. This is the first place I turn for honest work and prices! Customers forever Steve & Julie..
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November 2023 by Paul Moreno
I've been to the Meineke in Crystal Lake twice in the last year. Both times my car problems were diagnosed correctly. The work was done correctly and at fair prices!
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October 2023 by margaret dworak
It was great, Craig was very nice went above and beyond with good service, I will be back and refer this shop to friends!Services: Brakes
