HassleLess Mattress offers a unique and hassle-free shopping experience for customers looking to purchase a mattress. The store allows shoppers to browse and try out various mattress options without the pressure of a salesperson. Customers appreciate the prompt delivery service, often receiving their new mattress within just a few days of ordering. The prices are clearly marked, and special promotions, such as free box springs with mattress purchases, add to the appeal. While most reviews are positive, some customers noted fine print regarding fees for mattress pick-up and return policies. There is a $78 fee for unwanted mattress pick-up, and customers should be aware of a 15% restocking fee if they choose to return rather than exchange. Additionally, exchanging a mattress requires selecting one of equal or greater value, and some customers found the price matching guarantee difficult to utilize. Overall, HassleLess Mattress is recommended for its high-quality products, fair pricing, and user-friendly ordering process. Customers enjoy the fast delivery and professional setup, making it a go-to choice for future mattress needs.
Really good experience in store. No pressure, just try mattresses and find the one for you. The delivery was also professional and flawless. They have got something here!
February 2025
I definitely enjoyed not being hassled by salespeople the most. 4 stars not 5 stars only because the kiosk wasn’t the greatest when making my purchase. Everything else was tip top. Even the bathroom was nice and clean.
October 2024
Details of the items we needed for an extra guest bedroom were fantastic. We were able to order 2 different items and they were delivered promptly when they said they would be. Walking into a showroom with no one there was a little weird but we had no problems finding what we were looking for.
