Gerber Collision & Glass in Crystal Lake is a repair center offering quality collision auto body repair services backed by a National Lifetime Guarantee. They repair all makes and models and provide free written estimates. Many customers report fantastic and amazing work, with their cars looking like they were never damaged. The customer service is frequently described as great, excellent, amazing, and super convenient, with specific appreciation for Saturday hours. Communication is highlighted as a strength, with technicians walking customers through the process in a friendly and helpful manner, making a stressful situation as painless as possible. However, it is important to note that the glass and collision departments are separate. While the collision team receives excellent reviews and high recommendations, the glass department has received negative feedback for poor communication, scheduling problems, and causing damage during repair. Customers strongly recommend this location for collision issues but advise going somewhere else for glass repair.
Nick, Keagan, and Jarod were all amazing. Very Highly recommended. My parts and service all arrived and were preformed within one week of coming in.
March 2026
I’m very satisfied with ther service. They even cleaned my car inside and out.
March 2026
Got into an accident a month or so ago and had my car taken to gerber. They did a great job on the repairs the car looks and drives great and Tiffany was a huge help. Tiffany's communication was great and she kept me updated throughout the entire process. Would highly suggest anyone take their car there.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
