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“We had a special need. My friend is in a wheelchair and I was in a boot after surgery. I couldn't push her wheelchair. The cart person was so kind and brought us the scooter. He followed us out afterward, loaded our purchases and took the scooter back without even asking. What a fine young man! I didn't catch his name but really wish I had.”
9:30AM - 9:30PM
5764 Northwest Hwy, Crystal Lake
Department Stores
“I love tjmaxx but for some reason It was my first time at Crystal Lake location, and OMG the decor for fall are amazing everything the clothes, but I was specifically trying to find something to decor my living room table and a Woman named Amy who works there was so sweet and amazing with her ideas she ended up helping me and picked cuttest decoration for my living room, she spended around 20 min helping me… it really meant a lot..❤️ Come to this store you wont be disappointed .”
“I stopped at this Burlington location tonight on my way back to Chicago I needed a few things for a family member coming in from Cincinnati Ohio that's fell on some hard times. I typically I'm not a shopper at Burlington I find other stores are more capable of meeting my needs than Burlington. But please allow me to say tonight while I was shopping I needed a particular item in a different size, one of your associates by the name of Austin approached me, and when I was finished explaining what I needed he was very informative and extremely helpful not to mention very kind and more than once he went the extra mile to meet my needs! Because of this let's just say I will be spending more of my money with Burlington department stores, or at least your location. I have always been one that enjoys giving credit to someone when credit is due you guys should be very grateful to have an associate like Austin! I was able to make it back home in time and got all the items that I was searching for to be able to help my family member that is in need all due to the customer service that was provided to me by Austin. Thank you so very much Austin for all your extraordinary work ethics tonight! Sincerely the newest Burlington customer! Be Blessed in all you do.”
“Decent store and good art supplies. However, the bathrooms are always locked! I asked the woman up front if she could unlock them and she said she'd call someone. Someone came but they always seem unhappy because apparently it's my fault that they keep them locked and that I have to go to the bathroom. I don't know why they keep them locked but the bathrooms have higher security than bank vaults.”
“On our way to Crystal Lake, we picked up a gift card as a welcome gift. Walmart doesn't sell Amazon gift cards so we settled for a Vanilla gift card. We had to pay a $4 fee to activate the gift card. We didn't have any issues with self checkout.”
“Excellent store where you will find everything you need from the kitchen to clothing to accessories.Furniture auto parts gardening painting electronics tool everything for cleaning”
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
“2022- Amazon returns are always quick moving and the kohls cash is nice to use when buying an item on sale!
2019-They opened on time and had fantastic prices for Black Friday on may items!!”